I just called into your company; like I have had to do several times in the past in order to try to remedy our internet or lack of internet situation. I called into your office (Nashville, TN Branch) and spoke with Denise. She tried every-which way in the world  'Not to Help Me'. Every question I ha

I am an AT&T access customer which means my Internet bill is five dollars a month. I have been being charged $65 a month for the last four months in a row I have contacted customer service I have chatted with customer service this issue is still not resolved and DIRECTV stream had a free trial are u

We were misinformed about AT&T family plans and phone promotions at the AT&T Store Denver Cherry Creek Mall. We opened an account and prepared the account to switch 7 lines from another phone provider. Now no one is taking responsibility, and it seems AT&T does not hold the store account

Your requested Wireless bill threshold notification Hi ROBERT, Your Wireless account balance that ends with 7924 has exceeded its threshold amount of 100.00. Sign in to view your account and to make a payment. i fille to B.B.B about AT&T keeps email me that chargeing me and and i even

My fiber gateway was Fried (all lights blink red) a week and a half ago. I chatted, I called, I went to the ATT store.  We are using our internet for work and children’s school so I even offered to pay for overnighting.   I just need a new gateway device (5268ac).  Nope They insist o

I have a $300 yearly plan, that will Expire/Rollover on 01/25/2022 but I wan to understand how this relates to the monthly Data quota. ATT customer support says that the Data Quota re-charges every 30 days, but there are 365 or 366 days per year. Does this mean that the Expiration will get earlier e

Hello, I have an account with AT&T MIS they provided a fiber connection to my business and have ignored every single ticket / customer support request I've made. I have several well documented emails and phone calls with zero followups, results, or accountability from over 10 AT&T employees. I'm cur

Hi. I will try to explain without crying. Please forgive my informal complaint and inquiry. My Mom and Dads service was interrupted due to non payment. They are both deceased. I have been unable to pay as I have been sick and hospitalized for nearly a month and a half. The only reminders I have are

I read that prepaid will get an extra 10gb of data for two billing cycles. Cricket is doing it with their 15$ plan. Has anyone gotten the extra data?

Its i have no money the just give me this phone and I try to CNN and it's not let me connect pleas let me in I'm the general and I give you my order to get me in this phone please  and thank you 

Help!!! I have been with att for 1 month and purchased 40gb plan and just received a bill for $1200. I read on ATT that no extra would be charged just slowed down internet. We had Covid for past 3 weeks and when I went to look at bill, that is what I found.  Can anyone help me plz

My WiFi is dog(Edited per community guidelines), can’t play a single game of cod or rocket league without me lagging my (Edited per community guidelines) everywhere, this is a painful experience that I’ve been going through since March, please help me. p a i n

The home internet service was frustrating and horrible for three years and they knew they were never going to make it better. I'm seeking a refund for all three years. The mobile phone service is a disgrace on how they are trying to manipulate into staying with the AT&T by interrupting my serv

I've got a Motorola Moto G Play 2021 on the prepaid unlimited plan (not unlimited max) I notice my data speeds on LTE with 4-5 bars are around 1-2mbps download during the day. I've ran a speed test on an at&t locked phone on the same prepaid data plan as the Motorola and get significantly faster

Limiting certain phones from using

The next street beside our apartment have fiber but after so many things that i did i just want to know will you guys install a fiber at my apartment or no and the address is [EDITED] ne 166th st north miami beach florida [EDITED per Community Guidelines]

Now I’m out the US for 4 months, what should I do to keep my number? Is there packages or offers for those who are in the middle east. Also, I’m an owner For multiline plan, what should I do to keep their numbers too? It is AutoPay does it mean that even if I’m outside the country it will renewed au

I am interested in lookng for different AT&T HOME PHONE PLAN.Thought I saw different selection of telephone plans "2 days ago" using my AT&T ONLINE ACCOUNT, but I cannot find it (phone plans)2 day later

Hello my name is Adrian [EDITED]and I just received a bill from AT&T for 712$ And that is only with one person on the account! I have been deployed in South Korea for about 8 1/2 months now and have had no issue regarding International call charges for my wife and I since we use WhatsApp and Fac

I have a limit of 200 minutes...do calls to toll-free numbers count against that?Do incoming calls from any phone number type count against that?