Hello, I am out of data service and will like to activate the 10GB promotion from the COVID-19 benefits. I have run out of data, but the 10GB added to my service is not working, I still have slow data service. Do I need to call to activate?

Got a question - I have 2GB and is there a way for me to add 1GB to my new iPhone 12 that I bought in mid August via my AT&T account or do I have to call the AT&T toll free? Please advise. I am trying to avoid overage charges on every month after experiencing for first-time ever very recen

Hello! When does the no data cap internet end? I have ATT fixed internet.

I just called into your company; like I have had to do several times in the past in order to try to remedy our internet or lack of internet situation. I called into your office (Nashville, TN Branch) and spoke with Denise. She tried every-which way in the world  'Not to Help Me'. Every question I ha

AT&T mess up my account, bill, credit, and solutions whenever I try to deal with hardware. I have 4 devices I upgraded over last december and this january. I spoke to handful of reps to resolve this issues with going through different departments in different days and many hours. I reco

im a customer of att for 3 years. Ive been Paying my bill faithfully until this covid hit. My job was lost and i just started collecting unemployment. Well my phone is past due and they turned it off today! I plan on making my payments monday when my benefits hit my acct  asked to extend and t

i been trying and trying now and in the past to apply for tax exemption the website once completed does not deliver any emails to continue the exemtion can someone please help with this?

I have a hotspot for internet access that has a data limit. Dues to being stuck at home I am using my data like mad. I dont want to get into massiver overages that result in a huge bill. Is AT&T waving overeage fees during the lockdown crisis?Thanks

I am unsure what has happened in the last year, but I have moved 30 miles further from the city of Atlanta and now my AT&T fiber has really gone down the drains. I went from not issues to almost daily drops.  Me and my wife both work from home and have anywhere from 70 to 110 devices conne

(Business Account) I went into a Corporate Owned Store (5608 Concord Pike, Wilmington, DE 19803) before Christmas to upgrade 2 phones, the corporate store sales rep, David Ickle (or something like that), told me if I upgrade 4 lines and add 2 apple watches my bill would only increase $40. I thought

I just went to get my new Watch added onto my account and I was told I couldn't order the activation for it because I have an outstanding balance with ATT. My bill isn't past due and I didnt remember any overdue payments so I went to the ATT store near me and asked them to help get it figured out. T

I have been a customer since ‘04. I’ve been dealing with dropped calls for a year. Tech support, advanced tech support, and reps at a store couldn’t fix the issue. All departments/people I spoke with have told me it can’t be fixed. My account is current, but I tried to get this months bill (Dec 2020

I have the Fiber 1000 (Unlimited) plan. I want to see my history on a monthly basis. I know my monthly bill shows it and that I can check it on line, but what I want is to see all of my usage since starting the plan in one report. Is that possible, or will I have to download each month separately

I purchased a Samsung on February 7th. Not knowing i would not be leaving the store without my device. I've purchased plenty of phone here in the past from Verizon and never had a problem. Ever. funny enough my salesmans name was Lenox also. I was supposed to receive my phone before or on the 10th o

Hello I am desperate right now I went to this Target in CH, NJ several times and was approached by the same agent. I was totally satisfied with my service with SPRINT. Her name is Emily. She catches my boyfriends attention because he did not like his brand new iPhone and wanted a droid instead, so

I have been getting messages that my in car wifi is going to be throttled since I have almost reached my 22GB/month limit this month. I don't think this is possible given how we use the car wifi, so I checked my usage on the website. The website shows that I haven't even used 2GB this month, however

So I got an att router earlier this month... was supposed to be cheaper and better than satellite internet. So after I’ve cancelled my internet service with viasat I see my excessive bill for this new service. I turned it off and unplugged it this morning and was gone all day and it’s showing I’ve u

Att is a terrible company, they separated my wifi and cell phone bill when i just wanted wifi added to my account under one account and they decided to separate them. also months later i pay my bill and then they claim I never made a payment and not only does my bank statements show the payments mad

I would like to file a complaint with internet loyalty supervisor joshua id#PZFKW56. I was on the phone for 3hrs and 41min today starting at 0939 PST. He promised me a reimbursement of 1 year of wireless service that was billed at 38$/month at my old address which we disconnected almost 3 years ago

So, where do I begin? Let’s start by why I called AT&T. I called to add a line to my plan and it resulted in me now consultanting other providers to leave AT&T after being with them for as long as I can remember. Now let’s get into the how did this happen? I called in to add a line and they had t