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I did the pre order for my 23 ultra and was promised 2 promotions one was the 1000 trade in credits for trading my paid off phone in and the other was a promotion from purchasing it through Sam's club of 250 off the bill neither credit is being honored. My family has been with att mobile before it
Questions
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Wireless Billing
I recently switch to Att (September), realized that despite my denial of insurance coverage from At&t during the setup, I was charged for insurance for a total of three months. I immediately contacted At&t to cancel this insurance and get refunded for the months charged. I happened to break
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Wireless Billing
I have an unlimited data Elite account. None of my current phones or devices (watches) have a data throttle/cap. If i add another line to my account for a Netgear Nighthawk M6 Pro, will that line be throttled (+40g) on data? Currently phones are not throttled on data directly unless used as a hotspo
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Other Phones & Devices
So my family and I are going on carnival in a couple months. Is there a hidden package that’s more data or unlimited data? We don’t want talk or text at all just data. Does anyone know if this is something that would be coming out? We all have iPhones so having talk and text is useless to us. We’d p
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Data & Messaging Features, Internet Tethering
An AT&T customer has asked us to transfer billing responsibility to you for one or more wireless numbers. If you accept this transfer you're responsible for all financial and contractual obligations for the number(s) you accept. This includes, but isn't limited to, all service contacts for th
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Wireless Billing
Closed
I live on the 9600 block of Peoria St. Why is the fastest internet speed available in my area is 5 mbps at 45 dollars a month. This is a rip-off to be charging people 45 dollars a month for early 1990 internet speed. When other areas have fiber for the same cost. I am so disappointed in AT&T.
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AT&T Internet Plans
I went to the local AT&T store to upgrade my phone and get some additional services. The salesman and I worked within my budget and came up with a good deal. However, when I was emailed the order review a day later it was over two times the amount that I should be paying. I called the place wher
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Wireless Billing
Closed
Assuming an apple watch can only be addressed by an iPhone by at&t vs. All other smart watches how does this work exactly.
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Wireless Billing
Att is a fraud.I recently reached out to Att reward center as well as customer service for my $200 gift card for transferring services to my new home. I was never emailed or mailed the gift card. However, I am able to get reminded of the bill monthly. I talked to maybe 7 people in one day trying to
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AT&T Internet Account
Att: we will give you $700 for your phone me: deal here is the phone me: man I really like this new iPhone 12 Pro max me also: pays bill and believes everything’s ok after a month and after paying all the fees, I felt I held up my end of the bargain. Att: we only giving you 350 for your ph
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Wireless Billing
I recently paid off my cell phone and requested att to unlock my phone. Put in the request waited and day or so said I didn't confirm it and the request was cancelled. I need this phone for work and it is literally a 700$ paperweight right now. Everytime I contact customer support they try their bes
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Wireless Account
I've always been an ATT customer, I'm trying to buy an unlocked TMobile phone but i was wondering if I'll get the same quality of signal (calls, Internet) as a factory unlocked phone or an ATT phone! Also is there gonna be a difference between an ATT phone and a factory unlocked phone. Ideally I w
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Android
My wifi due date is today & i can't pay it due to being laid off...will my service be disconnected or keep America connect thing
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AT&T Internet Account
Alright try the web site as well as other sites. I know for a fact my device is brand new I purchased it a few days ago from target. Att is denying my request saying it was on another account. Which is a lie. I need the request completed I've already been with out a phone this whole time
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Other Phones & Devices
I was approved exemptions for overages because of COVID-19. I still haven’t showed up on my bill. The email said a couple of bills. It has now been 4 billing cycles.
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Wireless Billing
1. Cannot find support phone number.2. Past due balance and need to discuss financial hardship.3. Multiple bills with conflicting info.4. Apparent cancelation?5. Received letters for credit checks I didn’t authorize.6. Received two boxes of equipment I didn’t request.Need to talk with a representati
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Wireless Account
I have 0 when my phone is gonna be done being processed
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Wireless Account
Hello I was wondering how you guys night hawk works and is it completely unlimited or is the a limit then you guys slow it down and I wanted to know what plan to get that supports the night hawk
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AT&T Internet Equipment