I have 3 lines, one for me, my wife, and mother. I recently changed jobs and the area I work does not have good coverage so I switched my line to Verizon. Problem solved. So I then try to log into my account but cannot due to the 2 step verification. AT&t refuses to send the verification code to a V

Been with no service for two days now. Is this going to get resolved any time soon?

Why is it still charging me money while I already stopped using it and change to other SIM card from other company???

Hi, me and my wife are using AT&T prepaid service from long time, I m on 65$ unlimited plan and my wife in 50$ plan. I recently noticed that its 45$ for new customer. So, I am planning to cancel my existing number and get a new one. Is it possible in this way and will I be eligible as a new customer

I was grandfathered under an old unlimited plus account, which slowed my speed per line if I exceeded 22 gb of data per line. So the data cap for purposes of throttling was applied to each individual according to his usage. We have 5 lines. I switched to unlimited elite and have received notices tha

I have 2 lines both were suppose to be 150$ -20$ so 130$ then $1 for the Xr and 27$ on the xs. So why am I paying 160$ for the Xr and 89$ for the xs my bill is 325$ this month. Last month 500$ something I need you guys to fix this or I’ll find a different provider. I know ppl with 5 phone that pay l

I have had to use AT&T wireless because I live in the country and I haven’t had any other service available to me. I have spent approximately 80 hr in disputed problems with this company. They change my plan without my knowledge or consent over and over. Then they send me outrageous bills, the last

In light of the current situation with individuals forced to work remotely, I would hope that ATT would set the precedent to provide unlimited data to all of its customers with no fee!!! even $10 is too much for many right now. Make unlimited free to all until the quarantines are lifted.

So my family and I are going on carnival in a couple months. Is there a hidden package that’s more data or unlimited data? We don’t want talk or text at all just data. Does anyone know if this is something that would be coming out? We all have iPhones so having talk and text is useless to us. We’d p

TO THE GUY THAT COMMENTED  my little galaxy  22 doesnt come equipped with a sim card slots nor can I use the tower to roam  so go figure genus every other country cell phone companies give u options for roaming homie. So many more choice words 4 you but i will hold off ..How funny I

Why are there so many fees ? The price for this plan outrageous especially during these difficult times. $77 a month for a prepaid vs $45 prepaid and I can get the same service through another provider. Your fees, to me, are a scam.

I keep getting alerts about my data usage being high. At&t wants to add 1GB for $15. I keep telling them no, do not add anything to my account without my consent, they ignore me and charge me $15. Another thing is my "shared" account. I've called and talked to a person who assured me they would look

AT&T has set us up on several promises to pay to allow time for them to clean up there work. 3rd billing cycle your account will get upgrade credit they say. That was back in early 2020. Fast forward 7 billing cycles later. Sorry but it will take another 3-5 business days. 210 days later. It’s a

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

I can not believe I had to be apart of the scam and degrading customer service as most other people have apparently endured. After having to find a wifi coffee shop in the SF when I was supposed to be in the passport agency, to figure out why my phone was shutoff, 4 HOURS later from being repeatedly

Said approved I installed app now says not approved

I AM EXTREMELY DISSATISFIED WITH THE SERVICE THAT I HAVE RECEIVED OVER THE LAST YEAR. I am NOT paying for a phone I no longer have IN MY POSSESSION!!! THE PHONE WAS STOLEN AND I CANNOT EVEN FILE A CLAIM. I NEED TO SPEAK WITH A REPRESENTATIVE AND AM NOT ABLE TO DO SO UNTIL I PAY??? THAT IS AWFUL C

Hello, I just returned from deployment this Jan. I was looking over my bill and realized I have been paying full price for my line the entire time. It was supposed to be suspended, as I was using WiFi calling and paying for that overseas the entire time. From March 2020- Jan 2021, it should’ve been

I was coerced by a representative of AT&T named Terry (Edited as per community guidelines) into switching my account from Sprint to AT&T. He drove up in my drive way the day my tv and internet service was being installed.  He swore to me and two other witnesses that my bill would only

I only have Internet service through At&t but I'm being charged for mobile service as well. I've never had a mobile account with At&t but they charged my bank account over $300 something odd dollars. Ive reached out trying to speak to someone regarding those charges. I've been hung up on sev