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Data Overcharging / Customer service promises investigations, then say there was no investigation.

I have subscribed to AT&T internet for nearly a year. I have a Data Allowance of 1024GB/month. I typically run close to that or exceed it. I receive email notifications when i am close to my limit. Then, when i exceed it, i'm sent a notice that i'm being charged $10 for an additional 50GB package. T

Questions

 • AT&T Internet Plans

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Is AT&T over-billing you for texts too?

Has anyone else noticed a regular pattern of over-billing for text messages? I routinely purchase a text message package.  For, at least, the last six months (as much as I am able to get history for), I believe I have been regularly over-billed for use.  I, unquestionably, have been for the last fou

Questions

 • Wireless Billing

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