Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (4)
Relevance
Roaming charges for Canada - seeking advise on roaming waiver.
During a recent family visit to Canda, my teenage daughter left her phone on and replied to a few texts. This was while we were staying at my in-laws' house (and she was logged to their local/home wi-fi internet access). I was shocked to see roaming charges of $194 for the usage on our current bill
Questions
•
Wireless Account
Is AT&T over-billing you for texts too?
Has anyone else noticed a regular pattern of over-billing for text messages? I routinely purchase a text message package. For, at least, the last six months (as much as I am able to get history for), I believe I have been regularly over-billed for use. I, unquestionably, have been for the last fou
Questions
•
Wireless Billing
Double/triple charged for text messages
On AT&T Prepaid; purchase text message package. Have been suspicious of overcharging for texts. Before last re-up, cleared phone of all messages.Lo and behold! AT&T's records, in my account history, show a use of 25 more messages than actual.A quick look at the account history for this period reveal
Questions
•
More AT&T PREPAID Discussions
Being CHARGED for a phone we SENT BACK (which we have confirmation of)!!
BEWARE OF AT&T...they STEAL from you!!! We wanted to upgrade to the new iPhone XS Max via AT&T, which we have been with for a long time. We ordered it online via AT&T and they sent the new phone, plus a box with a return label to send our old iPhone X back in, which we did well within the allotted t
Questions
•
Wireless Account
