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Double billed, getting no help

Looking for some insight on what to do next, need help bad!  I am writing this while on hold to AT&T customer service - 27 minutes and counting.My issue started with my gift of an iwatch 3 to my wife for her birthday is September.  I ordered the watch and it was recieved September 22nd. On September

Questions

 • Wireless Billing

271

9

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New Service Scams

If you are here to help, tell me this, how do we get copies of our sales calls? I've called 4 times into customer services this evening and still at the same place I started. Nowhere. I recently moved and signed up for new Uverse services as well as switching over my wireless to ATT. I did not expec

Questions

 • Wireless Billing

362

5

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0

Over billed, over promised, under delivered and about to cancel my account

How do I speak to someone higher than a supervisor?!In the last six months I've spent over approximately 10 hours on the phone with ATT fixing billing issues and errors. I've been an ATT customer for over 10 years now and my whole family is on the same plan. To change carriers would be a pain to say

Questions

 • Wireless Account

85

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