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Out of Country Customer Service!?!?!?!?!?

I'm unable to explain my problem when someone doesn't speak the same language as I do???  That is utterly unexceptable.  I ordered a replacement box a month ago, never recieved it, and I'm unable to explain the issue to someone that doesn't understand English. Supposedly we get 4 HD channels at once

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Lied to by 611 customer service

I am writing today about my experience of being the "best part of at&t". My morning starts off by me having issues online with trying to order a refurbished tablet at att.com. I call 611 on my cellular phone and an att rep picked up the phone and assured me she could place the order for me. I told h

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