
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
I had major service disruptions twice on April 2. Since I telecommute these were more than just inconveniences or annoyances as they both cut me off of conference calls and webcasts at the time of the disruption. I could not even log the problem throughout the course of the entire day because the cu
Questions
•
AT&T Internet Features
These outages are starting to effect my grades. How am i supposed to complete my online class work if i constantly have to deal with these outages? Is this issue going to keep arising? Telling me i can keep track of my internet status through the app isnt enough.
Questions
•
AT&T Internet Account
Ever since I have switched to U-verse, which was forced on me since AT&T did not want me to be able to keep my AT&T DSL which worked just fine, I experience intermittent disconnects to the internet which results in my box re-booting. Although when this happens is not predictable, thus intermittent,
Questions
•
AT&T Internet Features
I have had AT&T internet 3 1/2 years. I live alone so not multiple devices streaming heavily. It takes 10-20 seconds, to load. Speed test says I get 2.3-3.3 MBPS. I don't need the 100MBPS advertised, but how about 6-7 for crying out loud? The service goes out daily and the green light on the router
Questions
•
AT&T Internet Account
I just switched to AT@T internet after my current provider had issues with constant outages. of course, the AT@T tech who installed it yesterday, assured me I should have no problems at all. 24 hours later, I have not internet due to a "power outage in my area." I might as well cancel my service a
Questions
•
AT&T Internet Equipment
I was supposed to have installation Sept. 17, 2019. It is currently Oct. 28 at this point in time. I have called multiple of times since. The first time I was told an outage was in my area and they were going to fix it the next following thursday. That thursday came and still no internet. I called a
Questions
•
AT&T Fiber Account