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power outage with uverse phone lines

if power goes out and i have uverse phone line, can i plug in a regular phone & will it work?

Questions

 • AT&T Phone Features

1.5K

1

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0

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Official Solution

Issues with Blinking Red Broadband or Services Down

Internet Not Working or Connecting? We have Solutions! The fastest way to get back in service and get rid of the blinking red broadband light is to perform one or all of the following:  Restart the modem Secure cable connections Reset the modem (Last) Press the red reset button f

Questions

 • AT&T Internet Features

590K

40

0

Accepted Solution

Official Solution

DSL outage

Is there a DSL outage in North Carolina? Mine has been out for a few days. I would try to sign into my account to troubleshoot and resolve the problem, but according to AT&T's troubleshoot and resolve page, I do not have a DSL account, even though my account info clearly states I do, and have schedu

Questions

 • AT&T Internet Account

3.1K

7

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0

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billing adjustment due to U-verse/internet outage last month?

I was without U-verse TV and internet for about 9 1/2 days last month. Will there be a billing adjustment for lack of service for more than a week? John in Houston

Questions

 • U-verse TV Account

392

3

0

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Official Solution

No wireless service: no data connection and emergency calls only

Hey, For a few days now I have had no internet connection using my data plan and all calls I try to make never dial. I have no dialtone and I get an "Emergency Calls Only" sign. I thought that low bars had something to do with no dialtone, but I visited an area in Urbana with 4 bars on my phone and

Questions

 • Network Coverage

3.2K

2

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0

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Official Solution

Closed

Network Issues – Affected Locations

Hi there!   We are currently experiencing network difficulties in the Northeast area caused by a weather event. We are currently working to resolve this issue and will update this topic with any updates.   Additionally, customers are experiencing degraded or loss of service in the Los Angeles area.

Questions

 • Network Coverage

3.8K

1

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0

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DATAREMOTE 9070 WEB ADMINISTRATION PANEL ACCESS...

I have reset the device to factory settings (I assume as I followed the instructions to do so three or more times, and the led sequences indicated it worked) The username / password for the web interface at 192.168.25.1 is not driadmin/DRIAdmin1 nor is it admin/Password1 nor is it -/attadmin nor

Questions

 • Other Phones & Devices

796

4

Accepted Solution

Official Solution

HBO Max subscription through AT&T has expired

As I've seen in this forum many of you have been experiencing the same error and endless loop of trying to login with your provider AT&T the past few days not been able to enjoy HBO Max. After 8 extremely long support calls to various departments and getting transferred numerous times getting no

Questions

 • HBO Max Login & Installation

43.1K

232

Accepted Solution

Official Solution

Outages tonight 10/5

Called Uverse after the first outage at 7:00pm - 45 minute wait, so I started to suspect it wasn't just me. I rebooted the gateway, and all seemed fine. Then again at 8:05 it went out - rebooted - started getting annoyed that it was fine on a crap TV day (Saturday) and having so many issues on Sunda

Questions

 • AT&T Internet Equipment

5.4K

30

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Official Solution

U-verse Internet and TV Down - Quick Fixes & Solutions from AT&T

If you have just started having trouble or your service has been acting up for some time, check out some troubleshooting steps below. These steps below have been provided by the U-verse Community Managers and are the most common fixes based on their interactions with other forums members. Note:

Questions

 • Watching U-verse TV

24.6K

5

0

Accepted Solution

Official Solution

Getting "You call can not be completed at this time" intermitantly when caling our toll free number

Hello,   I continue to get the error message "Your call can not be completed at this time" When I call our RingCentral Toll Free number. I thought it was related to the WiFi calling, but that was just a fluke. Today I am having issues calling our toll free from AT&T Cell network. I called

Questions

 • Other Phones & Devices

193

6

0

Accepted Solution

Official Solution

Total ATT outage ~ Credit?

My ATT services (home phone, Uverse, Internet) were out of service for a little over 7 days. How do I receive credit for the time down?

Questions

 • AT&T Internet Account

154

1

0

Accepted Solution

Official Solution

Land line service outage 96001 California

Is anyone else having land line service outages in West Redding, Calif, 96001 zip code? (Cell phone doesn't always work in this rural area, land lines are 'a must have' as a back up!)

Questions

 • AT&T Phone Equipment

69

3

0

Accepted Solution

DHCP, DNS, EAPOL errors on ATT gateway - no resolution!??

I have ATT Giga internet with a gateway and a GT-AX11000 router.I'm sick and tired of the intermittent internet disconnections due to the issues logged below. Support is full of drones that don't really know anything and I've already replaced the gateway once and reset the gateway COUNTLESS TIMES!TH

Questions

 • AT&T Fiber Equipment

1K

6

0

Official Solution

Local Channels are out

I live in the Lawrenceville, GA area and all the local channels are not working (get error message "TV signal has been lost".)  Other channels are working just fine.  Anyone else having this problem?  Any idea when it will be resolved? Thanks for any info you can share,   Dee

Questions

 • Watching U-verse TV

1.3K

15

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App Restored--Clearing the Keypad Error Message

Thank you so much for your patience!  The mobile and web apps have been restored to full functionality.     If you are still seeing the error message "ERR: Alarm not sent to AT&T" on your keypad AND your keypad has the flip-down door that covers the buttons, please reset the device by pressing and h

Questions

 • Device Troubleshooting

1.5K

8

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Report phone wire down

I am trying to notify you of a phone wire down near (Edited as per community guidelines). This wire is hanging low and feeds in to house at (Edited as per community guidelines). Caution tape was put around it, but not currently a road hazard according to the officer. We attempted to contact your

Questions

 • AT&T Phone Equipment

87

1

0

Some Process Improvement Ideas

Initially ordered Fiber + UVerse in July. Install scheduled for August 6. Shortly after the install window expired, received a call from install tech. Can't install anything because there are no STBs. Told to cancel the order and order Fiber separately if that was my priority. Called to cancel, got

Questions

 • AT&T Fiber Installation

312

0

0

0

AT&T Switch/Server 71.157.120.38 in Redmond, WA has been at 70%+ Packet loss for more than 24h

I've tried every method possible without success; nobody in support can help and I've wasted hours trying to report this issue. MTR shows the AT&T owned server in Redmond, WA with the IP of 71.157.120.38 at 70%+ packet loss. Two AT&T employees have confirmed this but have said "we don't know how to

Questions

 • AT&T Fiber Equipment

242

2

0

0

Honolulu Outage Update

Power went out on North Shore / Kaena Point due to car hitting pole, AT&T went offline at the same time. HECO outage map says restoration estimated at 3pm

Questions

 • Network Coverage

94

0

0

0

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