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Trying to call my US friend's AT&T cell phone number- but message says it is not Operational

hi i am trying to call my friend in the USA.  She has an AT&T contract cell phone (Apple i think). But i just get a message saying that her number is not operational (or not a working number etc etc).She lives in Virginia Beach, and i need to call her urgently.   How can i trace the problem?  She ma

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cant make calls,I try, 4g drops, full service bars become no service symbol says out of service area

I will bullet this to make it as easy as possible *4G(and only 4G) stopped working yesterday *software update and/or APN settings fixed that *top bar shows full service bars and 4G *internet works from 4g wireless and texting works as well*upon making a call 4G vanishes as does the internet that com

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