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U-verse Internet and TV Down - Quick Fixes & Solutions from AT&T

If you have just started having trouble or your service has been acting up for some time, check out some troubleshooting steps below. These steps below have been provided by the U-verse Community Managers and are the most common fixes based on their interactions with other forums members. Note:

Questions

 • Watching U-verse TV

24.6K

5

0

Accepted Solution

Official Solution

AT&T Troubleshoot & Resolve - A Tool For All Service!

Service Down? Fix it Now With Our Online Tools    Your One Stop Shop For Your Troubleshooting Needs Having trouble with your mobile device? Is your TV service acting up? Is your internet too slow or not working? Is that remote giving you trouble? Is the new Mobile Hot Spot not working

Questions

 • Network Coverage

18.7K

4

0

0

Accepted Solution

Official Solution

Out of Country and Need Help? – AT&T Has Your Back

While you travel outside of the U.S., you may notice that you are unable to sign in to your myAT&T account. Not to worry, AT&T has you covered when you travel, just call our international line at 314.925.6925. Our international team can help with: Billing questions Account concerns

Questions

 • Wireless Account

345

1

0

0

Do Not Let Weather Slow You Down! - U-verse App

  Did you lose U-verse TV service because of an outage or storm? Are you missing out on a show? Do you need to check the weather?  You do not have to miss a thing using the U-verse Mobile App!   How To Download and Log Into The App Don't have the app? Check out the steps 

Questions

 • Watching U-verse TV

2.1K

1

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I want better phone than 4060a

[Per Guidelines: Keep it Relevant and Appropriate.]

Questions

 • Android

125

2

0

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only my neighbor n i r out of service-the whole neighborhood is ok.but u keep saying outage?

My service has been down since Sunday 2/12/17 morning it's not Tuesday Night 2/14/17 and all I have to show for it's been referred to a specialist with J58832035. I keep being told there's an outage but it's only me and my neighbor that are out of service. the whole neighborhood is ok. I've chatted

Questions

 • AT&T Fiber Equipment

211

1

0

0

cant make calls,I try, 4g drops, full service bars become no service symbol says out of service area

I will bullet this to make it as easy as possible *4G(and only 4G) stopped working yesterday *software update and/or APN settings fixed that *top bar shows full service bars and 4G *internet works from 4g wireless and texting works as well*upon making a call 4G vanishes as does the internet that com

Questions

 • Android

2K

4

0

0

Log out

Hello! Just experienced something different with ‘Account Overview’ page. The ‘Log out’ button has disappeared. What other options are there to completely ‘Log out’ of ‘Account Overview’? Thanks.

Questions

 • Online Account Access

3.3K

2

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