Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (10)

Relevance

Accepted Solution

Official Solution

What are the steps to update my LG G3 D850 device software?

What are the steps to update my LG G3 D850 device software with a non AT&T sim installed. The unblocked device software status is D85010d while the android version is 4.4.2

Questions

2.5K

14

0

0

Accepted Solution

Official Solution

Lollypop update for Galaxy Tab 4 8

Questions

1.3K

2

0

0

Accepted Solution

Official Solution

Uninstall update

How can you Uninstall the update?

Questions

808

1

0

0

Accepted Solution

Official Solution

samsung s5 update failure

Att technical support solve this problem ASAP! Software update of my Samsung s5 still not working.

Questions

3K

4

0

0

Accepted Solution

Official Solution

s5 software update notifcations

Over the past few weeks I've received notifications to update my software several times a day. I've tried it a couple times and the installation always fails. After reading some of the other posts about this, it looks like I have the most recent software update. How do I turn off the software update

Questions

1.6K

3

0

0

Accepted Solution

Official Solution

samsung note 4 text message acting up after at&t update

Text messaging working incredibly slow and freezing up on me I also cannot use the volume buttons to control the size of the font in the text messages app so the new AT&T update has really screwed up the entire text messaging system can someone please help..update happened past Thursday or Friday so

Questions

5.4K

4

0

0

Accepted Solution

Official Solution

Note 3 issue after updating to 4.4.4

After updating to 4.4.4, whenever I reboot, my note 3 shows a message saying "unfortunately intelligence service has stopped" How can I stop showing this message from start?

Questions

5.3K

2

0

0

Accepted Solution

Official Solution

android 5.0.2 for galaxy alpha

hi and thanx for your support.i have samsung galaxy alpha 850ain site say android 5.0.2 ready to update over otai check my ota on phone..but there is no update and must check 24 hours later.what`s problem?

Questions

2.5K

2

0

0

Accepted Solution

Official Solution

Galaxy S4 I337UCUFNI1 update

After getting the update my battery life has greatly decreased. It looks like the Android System and Android OS are taking mose of the power. Is there a way to increase my battery life? Right now all I have turned on is WiFi, autobrightness and sync but with the same settings on the prevous version

Questions

2.3K

2

0

0

Can’t update OS software without WiFi- yet can watch unlimited data gigs and gigs of movies?

I have the S9+  I was notified that there is an operating system update necessary for my phone. I tired to update with my unlimited data plan, it says I must do this over WiFi. I live in a rural area and do not have WiFi, and is quite a drive and effort just to use slooooow public WiFi to download a

Questions

248

1

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.