
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
Closed
Are there any updates regarding the latest release? Is the latest update available for my device?
Questions
•
Apple
Accepted Solution
Official Solution
I ama Uverse internet customer. I have been having trouble updating iOS 10.2 on my iPhone 6S using iTunes. I keep getting an error "the internet connection timed out after maybe a third of the 2.3GB download has occurred. Tried midlle of the night ... no help, same result. Has some kind of data limi
Questions
•
AT&T Internet Features
Accepted Solution
Official Solution
[Subject edited for better exposure] When will att get the new lollipop update?
Questions
•
Device Features
Accepted Solution
Official Solution
Dear all,I purchased this Samsung Tab S2 9.7" from ebay.comIt have android 5.1.1. When I connect it to Samsung Smart Switch for update, it tells "Your device is up to date". I know that this tablet have android 6.0.1 update and now it also have 7.0 update. I am from India and cant get AT&T support h
Questions
•
Samsung
Accepted Solution
Official Solution
Am I the only 1 it seems like there's an update every few weeks and I'm skeptical as to whether they're really from AT&T
Questions
•
Samsung
Accepted Solution
Official Solution
Closed
Why is my Mobile App not working? App & website troubleshooting Having trouble signing into the U-verse online app? Not able to sign into HBOGO or ESPN? Were you able to before? Having trouble accessing it from your mobile device? How about a tablet or phone? Not to worry!! W
Questions
•
Watching U-verse TV
Official Solution
HelloI bought a Samsung Note 5 Mod.SM-N920A AT & T from ItalyI would like to understand how I can update my Note 5 here in italy, if I click on update from Note 5 it says no updates are available at the moment, but I know that there is the Android Nougat 7 version available in the US Still the 6
Questions
•
Samsung
More power to you. Not only is iOS 12 faster and more responsive, it comes with many fantastic features and updates! There are so many to choose from, we decided to share the top 5 we think you will enjoy! Group FaceTime – Coming Soon! 2, 4, 8, 16, 32 or any number in bet
Questions
•
Apple
I am currently on Android 7.0 with my Samsung S7 Edge and would like to prevent the update to Android 8.0. I contacted Samsung support and they first said it was not possible. Another agent recommended that I go to developer options and turn automatic updates off. Now my device has notified me that
Questions
•
Samsung