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Phone order never received, but tracking says delivered?

I ordered a new phone but it never arrived, but the tracking says it was delivered. The escalations team told me to file an incident report with FedEx containing the IMEI of the lost phone and email them a photo of my ID and they would send a replacement to the local AT&T corporate store so I could

Questions

 • Wireless Account

1.8K

1

0

0

Tracking

I ordered the iPhone 7 PLUS BLK 32 GB about 3 weeks ago, my shipping dates changed from 11/10-11/17 to 10/20-10/27. Today is obviously the 24th, so when should I expect to see my tracking number. All I keep hearing is "frequently check your e-mail," but what good does that do? I just hope it actuall

Questions

 • Wireless Account

314

2

0

0

online AT&T Bundle Promotions order is like a fraud

I saw online AT&T Bundle Promotions and verified my address is eligible for that. I went through all the online order processing and successfully put the order on July 9, 2014. Quickly I got AT&T order confirmation email. I thought everything should be fine because computer can not lie to us

Questions

 • U-verse TV Account

1K

5

0

Fraud or In Progress?

I went to my local AT&T store and discussed leaving Sprint. After learning my options, I decided to go with this company. I was told because of my busy schedule I could simply order online then stop in the store and pick up my phone to avoid any type of wait. That's just what I did. I placed an orde

Questions

 • Wireless Account

9.2K

10

0

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