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The All New iPhone XS Max - Order Now With AT&T

Brilliant. In every way.     iPhone XS Max features a 6.5-inch Super Retina display with custom-built OLED panels for an HDR display that provides the industry’s best color accuracy, true blacks, and remarkable brightness.1 Advanced Face ID lets you securely unlock yo

Questions

 • Apple

21.9K

6

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0

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Closed

Dual SIM Technology – Information From the AT&T Community Team

Have you heard of Dual SIM? Wondering what Dual SIM is? Wondering when it will be available? Already know about it and want to take advantage of this feature? We've got you covered!   What is dual SIM? Dual SIM is a feature that allows you to have 2 active numbers, plans, or accounts on one

Questions

 • Device Features

6.7K

3

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Check Upgrade Options

Hey everyone,    Here are some great links to guide you in possibling upgrading your device. Check them out here   Did you know you can use another line on your account to upgrade yours when it's not yet eligible? Check it out here as well!   What are my upgrade option

Questions

 • Phone & Device Upgrades

5.2K

1

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The All New iPhone XS - Order Now With AT&T

Welcome to the big screens.   iPhone XS features a 5.8-inch Super Retina display with custom-built OLED panels for an HDR display that provides the industry’s best color accuracy, true blacks, and remarkable brightness.1 Advanced Face ID lets you securely unlock your iPhone, log

Questions

 • Apple

24.4K

2

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0

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The Samsung Note 9 - Order with AT&T Today!

The Samsung Note 9, Order Online!   The Samsung Note 9, it is the next big thing in the Note family. It’s the next step in the lifestyle revolution.  It is the next step for you!   Did we talk you into it? After you see the amazing features below and would like to get in on the fu

Questions

 • Android

36.6K

23

0

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Order The Samsung GS9 and GS9+ Today with AT&T

Springtime with GS9s!   The Samsung is ready for Spring! Not only do the GS9 and GS9+ take amazing photos, but you can truly be yourself with the emoji that is you! If you are an android fan and ready to have the latest, order now! Still trying to decide? Check out some of the cool features b

Questions

 • Android

12K

6

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Preorders

How do you know when a preorder is going to be shipped and that the taxes that were due at time of preorder was accepted?

Questions

 • Apple

1.4K

2

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Is there a way I can get service in my new adress

My street adress has no service, but the rd behind my house has service, is there a way I can get internet service?

Questions

 • AT&T Internet Account

968

0

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DVR Receiver Replacement Cost

While my house was undergoing construction, I had to pack and move my stuff into several storage locations. I have since moved back into my house and am almost done unpacking everything. I am fairly certain I packed the DVR, but I am down to my last couple of boxes and still have not located the DVR

Questions

 • U-verse TV Equipment

4.5K

4

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Order the latest Apple iPhones – Order Now!

Skip the line, order online with AT&T! Many of our subscribers are using this opportunity to upgrade to the new iPhones Knowing that your time is valuable, we have upgraded your upgrading experience! Ordering online is faster than before! Just select your device, accessories, and then che

Questions

 • Phone & Device Upgrades

19.4K

2

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The Samsung Galaxy Fold – Preorder Now!

Be Bold with The Samsung Galaxy Fold! The Samsung Galaxy Fold is on the way which means not having enough screen is a thing of the past! Below are some cool highlights about the Galaxy Fold so take a look, and if you’re interested… Preorder yours today!    When it’s open, it’s a 7.3

Questions

 • Android

7.2K

1

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No order update

Hello I feel like I’m rushing a process but I’m just curious. I ordered 2 Apple Watch series 3’s to my plan on Thursday, March 8th. It is now Monday, March 12th and when I click “check order status”, my status still says “in progress”. When will this ship? The shipping is expected to be March 8th-Ma

Questions

 • Wireless Account

168

1

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Account Mixup

As a current AT&T customer, earlier this week I walked into an AT&T store to order a new device (Apple Watch). When the representative took my information and ran a credit check they notified me that I had a DirecTV account in collections that have a past due amount. At that time I verbally stated t

Questions

 • Wireless Billing

171

1

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Order Status pending port approval

Hi I am a new AT&T customer. I requested to transfer my old number to AT&T and ordered a new iphone 8+. But when i Look at my order status it is still showing Pending port approval. My old carrier was Tmobile. How long does it take to complete the port process? My understanding was it was within cou

Questions

 • Wireless Account

904

0

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Closed

They canceled my order and now they say I can't port my numbers.

I completed a purchase online Monday (9/30) that included a $300 visa gift card for switching to AT&T (I'm coming from Verizon). My order was canceled (10/1) without warning or an attempt to fix the identity issue you were having. So, now that's canceled and I'm missing out on the $300 visa deal. Bu

Questions

 • Wireless Account

1.5K

2

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My order has been messed up four times and counting...

Long post, but it's been a long week... On Tuesday, I placed an order online using the current promotion on iPhone XS (buy one get one $700 off). It went through with no issues. On Wednesday, I got an e-mail stating that my order was cancelled as they could not verify my identity, and to go to a sto

Questions

 • Wireless Account

322

3

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Redundant billing

In september I upgraded my  DSL service from 3Mbit to 6Mbit. Since then I am being billed for both the old service and the new service. I was billed $49 for two months and now I see there is a late notice and a bill for $104.50. I have talked with several AT&T service agents in an attempt to resolve

Questions

 • AT&T Internet Account

377

2

0

0

iPhone 6 64GB Silver --- Shipping date vs. actual date

So I just ordered my iPhone after calling to every At&t store in my area for a new iPhone. I understand there is demand, but you would think they would have more of a hand on it with it being a couple months since the crazy ordering spree. Anyway, I seriously needed a new phone seeing as my iPhone a

Questions

 • Apple

5K

46

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Why is my order still processing?

I ordered a galaxy note 8 last Thursday morning with priority shipping and now it is Monday and it still says my order is processing. Why is it taking so long to ship? I ordered new service with AT&T and thought they would be a little faster getting the phone to it's new customers.

Questions

 • Wireless Account

664

1

0

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Customize program order

The programs feature is very useful and we have set up several.  It would be nice to group all the camera programs together, garage together, etc.  I see an an option to edit the program list on the app but it only lets you pause or delete programs. This would be a similar feature to how the homepag

Questions

 • Apps & Programs

337

1

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