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Order don't get the address However the address is right

I've checked the address many times.However, the email of order said they didn't get my address right.They told me to call with the order number and t

Questions

 • Phones, Tablets & Devices

201

1

0

0

iPhone 6+ Premier order limbo

Placed preorder a little before 12am pst. Got an order confirmation page and order ID.  $1 charges on my card.  No email, no ability to pul

Questions

 • Wireless Account

895

9

0

0

FedEx lost package in the warehouse.

On August 18th I've purchased Samsung s6 plus with 2 other items, and chose to port one of my family members to my Family plan. My order supposed to a

Questions

 • Wireless Account

508

2

0

0

My order has been messed up four times and counting...

Long post, but it's been a long week... On Tuesday, I placed an order online using the current promotion on iPhone XS (buy one get one $700 off). It w

Questions

 • Wireless Account

293

3

0

0

iPhone 7 Plus order cancelled

My highly awaited iPhone 7 plus order is cancelled by AT&T after 1 day of accepting order. I had placed order on 9th Sept and supposed to receive orde

Questions

 • Apple

537

3

0

0

Phone order never received, but tracking says delivered?

I ordered a new phone but it never arrived, but the tracking says it was delivered. The escalations team told me to file an incident report with FedEx

Questions

 • Wireless Account

935

1

0

0

Order cancelled because ATT couldnt verify my identity!

So I just went to pm the ATTCares because the convos want to be kept private. I go to PM them and ATTCares and ATTforums no longer take PM???? I want

Questions

 • Other Phones & Devices

138

2

0

0

No order update

Hello I feel like I’m rushing a process but I’m just curious. I ordered 2 Apple Watch series 3’s to my plan on Thursday, March 8th. It is now Monday,

Questions

 • Wireless Account

148

1

0

0

AT&T cancelled Order for JBL wireless speakers

Respected AT&T -   Order #  [edited for privacy – please do not post personal information] was placed: 10:37 PM CDT Sept

Questions

 • Phone & Device Upgrades

917

1

0

0

U300 to U450 Upgrade takes 9 days?

I called and upgraded from U300 to U450 and added a 2nd wireless receiver on February 15, 2015. The rep tells me that the receiver will arrive in a fe

Questions

 • Watching U-verse TV

590

3

0

0

Customize program order

The programs feature is very useful and we have set up several.  It would be nice to group all the camera programs together, garage together, etc.  I

Questions

 • Apps & Programs

301

1

0

0

Provide reliable communication to customers.Very disappointed!

I would like to this as an opportunity to explain my dissatisfaction on my recent purchase. I have placed an order online for Fiber connection and thr

Questions

 • AT&T Fiber Ordering

328

1

0

0

iPhone 6 64GB Silver --- Shipping date vs. actual date

So I just ordered my iPhone after calling to every At&t store in my area for a new iPhone. I understand there is demand, but you would think they woul

Questions

 • Apple

4.9K

46

0

0

Refurb S5's where??

Where are the refurbished Galaxy S5's that AT&T keeps showing on web, but are not available?I know it's a great deal for free with updated contract, b

Questions

 • Samsung

801

5

0

0

Order Cancelled, credit ran several times, deposit required?

I placed a order for a new line of service with a representative over the phone, we ran it for two lines and the first line came back with 0 deposit a

Questions

 • Wireless Account

675

3

0

Attempting to Order iPhone 6 and Says I will Be Charged $40 Monthly

I currently have the Mobile Share Value Plan 10GB plan.  When I am ordering the iPhone 6 the order review of charges says that I will be charged an ad

Questions

 • Account Features

783

1

0

0

Access to DVR from uverse.com or mobile app not working

I log into my uverse account. I know it is logged in because it tells me how much I owe on my bill, etc. When I go to "access my dvr," it goes to the

Questions

 • Watching U-verse TV

1.6K

3

0

0

Order Status pending port approval

Hi I am a new AT&T customer. I requested to transfer my old number to AT&T and ordered a new iphone 8+. But when i Look at my order status it is still

Questions

 • Wireless Account

880

0

0

0

Issue while using Promo code on Accessories

I recently booked an order with AT&T by transferring my number from Sprint to AT&T along with buying iPhone 6 Plus in the same order. The chat agent g

Questions

 • Wireless Account

359

1

0

0

Redundant billing

In september I upgraded my  DSL service from 3Mbit to 6Mbit. Since then I am being billed for both the old service and the new service. I was billed $

Questions

 • AT&T Internet Account

358

2

0

0

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