Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (4)

Relevance
Offshore customer support

I usually don't put comments in forums or make my thoughts public, but after Friday's (9/4/2015), I'm very dissatisfied with ATT offshore customer service.  They are unsympathetic, they don't understand my problem, they have no idea that a $10 compensation is not something to boast about.  I spent m

Questions

 • AT&T Internet Features

512

3

0

0

AT&T sent me a wired vip1200 Set Top Box to replace my Wireless VIP2500 STB. I hate AT&T!!!!!

@ATTU-verseCare @ATTCares  One of my 2 wireless motorola VIP2500 STB's died completely no lights 100% dead.  So attempt#1 to troubleshooting via phone app.  It claims to be sending a replacement receiver and I'll get a text message when the replacement order goes through. Of course it does nothing a

Questions

 • U-verse TV Equipment

1K

4

0

Can someone fix the name on my account?

@ATTCares ? One of the poorly trained, useless, Philippines based off-shore call center customer "service", changed the first name on my AT&T account to "Email", rather than fixing the typo a different useless representative made in my email address.  Can someone change it back for me?  The techs co

Questions

 • AT&T Internet Account

327

0

0

0

Network settings have changed please restart system.

So I finally got my replacement wireless stb.  An isb7105 + a vap2500 that replaced my vip2500+ven501.  But the "new" stb 7105 keeps getting multiple a network settings has changed restart system messsages. Every day.  How do I fix this? Do I need another replacement stb? Does the new wap need to be

Questions

 • Watching U-verse TV

2.6K

21

0

Not finding what you're looking for?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.