If you received an email about updating your email apps from info@service.comms.yahoo.net, it is a legitimate email.    There is a new way to set up your AT&T email account in email apps that will keep your information even more secure. Please update or upgrade your email apps as soo

Hi there- I am trying to make my community more secure and email and use Microsoft outlook today.  I have read the article and just need a little more help.  Does anyone use outlook or iCloud? Thank you!

Trying to update my email account on my Samsung Galaxy using the Samsung email app. When I get to the Incoming and Outgoing Server Settings, I do not see a line to enter in the password/Secure Mail Key. Do I need to delete my email account in the Samsung email app and create a new one for the same e

You are probably wondering if reentering your email password is a legitimate request from AT&T. Don’t worry, it is 😊 AT&T is improving your email experience by adding a Secure Mail Key. There are steps we are taking to make this happens and reentering your password is just the first step. So, sit b

The instructions to set up Thunderbird to access att.net email insist that one needs a "secure email key". Apparently Thunderbird acquired the ability to use OAuth2 quite some time ago. I recommend updating the setup instructions here to show how to use that. Here's how it's done to access Gmail: ht

I cannot get an secure e-mail key for my main bellsouth.net e-mail.  For example, my email address is the first eight (8) letters of my last name.  However, AT&T thinks my main e-mail address has two additional characters in front of my email address.  For example, if my e-mail address were abcdefgh

I am a tech representative and I have had a lot of calls about people not being able to access their ATT mail either from mail app or the ATT website. When they attempt to click the mail app from the ATT website they are redirected to Yahoo page they cannot find the URL. What is happening?

How can customers who don't speak tech jargon know whether we need to get this secure mail key thing? AT&T's message talks about e-mail clients and apps, but I don't know what clients are. And apps? I know I don't use Outlook, but may use GMail on mobile. On my PC and laptop (both Windows 10 OS), I