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WHY IS MY 5GHZ RADIO "DISABLED" ?

I recently had two ssid one with 2.4ghz and the other with 5ghz on the NVG599 but then the 5Ghz was disabled two days later.

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1.3K

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NVG599, VPN and IBM's Quad 9 DNS

I received an AT&T Arris NVG599 (residential gateway) modem, router, wifi access point and now want to use a VPN as well as IBM's new DNS numbers, which IBM calls Quad 9. I find many posts for the NVG589 -- almost none on point for the 599. Zero post about Quad9. I've searched the 'net exten

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330

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NVG599 Wifi performance issues

I was initially really impressed that AT&T sent this router out proactively, to replace my previous Gigapower router.  The move was supposed to improve WIFI performance, but the experience has been just the opposite.  On both of our iphones, as well as the wife's laptop, we experience frequent timeo

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1.5K

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DSL Service drop during the afternoon

Here's my hardware information: Manufacturer ARRISModel Number NVG599Software Version 9.2.2h4d13Datapump Version A2pv6F039m3.d26mHardware Version 0100130046 During the mid-day to late afternoon hours, my Arris DSL device loses service (there is not as much loss during the evening hours and morning

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244

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Wifi extender needed for Arris NVG599

I need to add a wifi extender to my Arris NVG599 for my Ring doorbell. It must be 2.4GHz 802.11 BG&N only. Any suggestions would be greatly appreciated.

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4K

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AT&T DSL using NVG599, Dynamic DNS and changing IP addresses

I read that AT&T regularly changes the IP addresses of residential gateway routers (modems). I have one of the newer (as of December 2017), AT&T U-Verse Arris NVG599 devices. Does AT&T change my IP address of this device? If, "Yes", how do I setup a static IP address on this device? Am I asked to pa

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759

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Getting 1/4 of Gigabit Speeds

I have a modest IT background and recently installed my home with a Velop router system. I have gigabit service and have the Arris NVG599 gateway. I have conducted speed tests on my Velop system which measures the raw speed from the gateway (606 Mbps at best;

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399

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Port Forwarding - this breaks the BGW-210

Recently upgraded from Internet 12 to Internet 50 and with that came a BGW210-700 modem/router.  After setting up Port Forwarding for my cameras and a web stream, I noticed nothing was working.  I rebooted the system and voila!  Everything worked... for a moment.  (Full disclosure... this has been s

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277

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Is IP Passthrough less work for the NVG599 than NAT

Pretty simple question here, with the NVG599 there is no true bridge mode, but there is an IP Passthrough. Is a high performance router, such as a PFSense software firewall on good hardware configured behind the NVG599 with IP Passthrough going to be any better performance than the NVG599 just doing

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623

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TV Pausing Issues (I will reward successful help efforts!!)

I have been having issues with my TV freezing for about a minute or less then it comes back on.  Here is an example of my issue:https://www.youtube.com/watch?v=HayLbdPPEiM  It has been doing this for a while now. Now the funny thing is if I change the channel (or view a recording) then flip back to

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414

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45Mbps Bonded Pair NVG599 test results.

Recently I upgraded my service to the AT&T U-verse Internet Power (45 Mbps upload 6 Mbps download) plan which required a boned pair install and a new NVG599 Dual Band AT&T Modem/Router. I receive the speeds that I should. I am located in zip 75116 Duncanville Tx (suburb of Dallas Tx).  

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2.7K

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Replacement router and support frustration

I have  AT&T Gigapower fiber, and it is awesome.  Only a few short outages over five years.  The frustration comes when you have to call in and deal with the broken call routing system.  I then spent time with three people in the wrong departments, and eventually seem to get the right person after a

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264

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Battery back up for NVG599?

So I had a tech come to my residence and upgrade my service to the 45mb internet and he installed the NVG599 RG.  He apologized and stated that he did not have one of the batteries for the RG on his truck, and that I could call customer support and they would ship me one.   I call customer supprt an

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14.1K

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