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Should I not change the Network name and password on the Arris NVG599?

Hi there! After having a lot of trouble with my internet slowing down and shutting off entirely and then turning back on again, an AT&T tech finally came to service my router. He checked the line and it seemed to be OK so he asked if I'd changed the name of my router's Network and Password - of cour

Questions

 • AT&T Internet Equipment

2.3K

4

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Official Solution

NVG599 + WAP + Pfsense + DIR815 in IP Passthrough mode

Ok I have a permanent vpn to my workplace on my pfsense firewall. Before I was on Time Warner Cable and had the modem in bridge mode and wifi off.  The DIR-815 was also in bridge mode, though it had an IP from DHCP and could be managed that way, but it left the IP assignment to the pfsense fir

Questions

 • AT&T Fiber Equipment

4.5K

9

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0

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Official Solution

Do i have to pay equipment fee with gigabit fiber if i own an NVG 599?

So i have a question, If i own an NVG 599 (long story short, my friend lost one when he moved, paid the fee when they cancelled the service and found it in a box in their attic later and gave it to me), would i be able to use it and would i still have to pay the "lease equipment" fee for AT&T Fiber

Questions

 • AT&T Fiber Equipment

2.4K

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NVG599 - Disable WPS to enable Mac Filtering

Hello, I tried to enable Mac filtering but was notified that I had to disable WPS. First off, I have been unable to find the manual for model nvg599 ( did find one for nvg598 ) There isn't a feature I have found to disable WPS? I found some bit that said WPS was a component of WPS-PSK. Does anyone k

Questions

 • AT&T Internet Equipment

16.6K

9

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Official Solution

Setup Slingbox Port Forwarding on NVG599

I was forced to get a NVG599 router after using 2wire 946 before.  Since  then my slingbox will not work.  Att wants to charge me $15 extra a month in order to open a port so I can use it.  I don't think it is right since before changing modems everthing worked fine.  I also didn't have to rent a mo

Questions

 • AT&T Internet Features

3.5K

6

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Official Solution

Is the NVG599 Gateway with Date Code from 2015 an upgrade from Pace 5268AC FXN installed 8/2018?

New service installed on 8/31/18. Last week was on the phone with Customer Service for account maintenance, and the Rep said I was 'eligible' for a new, upgraded Gateway. I asked why would I need an upgrade, since service was installed 30 days ago. Rep said it was a better Gateway and could not expl

Questions

 • AT&T Internet Equipment

661

3

0

0

Accepted Solution

Official Solution

Issues with Wireless STB box after installing Google Wifi and Network Switch

I am having issues with my wireless STB boxes after installing Google Wifi and a Network switch onto my network. My wireless STB boxes will frequently lose signal or it will display a "Network problems have stopped this stream" while watching recorded shows. Sometimes the shows will play for 30 minu

Questions

 • U-verse TV Equipment

1.4K

11

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Google WiFi with ATT NVG599

Greetings friends—I’m unable to find current (Jan 2019) step-by-step instructions for establishing IP Passthrough or Bridge Mode to use 3-puck Google Mesh WiFi with ATT Uverse gateway NVG599 (firmware 9.2.2h4d16). Thank you for your help.

Questions

 • AT&T Internet Equipment

869

1

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0

NVG599 modem randomly does a full reboot 1-3 times a day.

I have gigabit service from ATT uverse and the Modem/router equipment they supplied is the arris NVG599.Every single day the modem will reboot itself completely 1-3 times, and that's just the times I am actively on the internet and able to notice it.I am at work so i cant supply a log at tbe moment.

Questions

 • AT&T Internet Equipment

283

5

NVG 599 Keeps Rebooting - Gigapower

My NVG599 keeps rebooting itself.  Not disconnecting, but a FULL reboot.  This happens 2 - 3 times a day, if not more. In my "Firewall" log, it shows a LOT of "Illegal IP Address" under "Reason".   Sounds like it could be a DNS issue and since AT&T locks down the router and won't allow us to change

Questions

 • AT&T Fiber Equipment

2.3K

5

0

0

Note: Remember to make a copy of all current ip settings before proceeding.

From ATT's page:  https://www.att.com/Common/storefront/resources/pdf/att_bridged_mode_vs_ip_passthrough_nov2012_v3.pdf the bold text says: "Note: Remember to make a copy of all current ip settings before proceeding." but does not give a link, nor explain how to make that copy. Is this copying done

Questions

 • AT&T Internet Features

116

0

0

0

Multiple issues with the NVG599

I have multiple issues with my NVG599.   I run static IP from home.  I also am a software developer with many years of experience.  I have more than a basic knowledge of networking and run my own servers and domain from home.   The first issue is finding a manual for the NVG599.&

Questions

 • AT&T Internet Equipment

1K

3

0

0

VLAN Setup

Hello, all.I am trying to setup my own router with a static IP (purchased 5 from AT&T) behind my Arris NVG599. I have been able to get as far as to setup the static IP on the Arris under Public Subnet and set the DHCP range to the single IP of my router's LAN port. I also setup IP Passthrough with t

Questions

 • AT&T Fiber Equipment

3.3K

1

0

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NVG599 .. anyone managed to wall mount ?

Just got my shiney new NVG599 and open the box to discover that there are apparently no provisions for wall mounting it . In my current configureation, all three pieces are wall mounted above the distribution panel and all the cables a cut so that there is no slack to move them anywhere (install tec

Questions

 • AT&T Internet Features

926

2

0

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2nd Wireless Router with Parental Controls

I've seen a few different possible solutions in the forums but they are either way over my head or not quite the right approach for my situation. I want to add a second route which has parental control features for wireless access (set time limits for wireless access).  I would like for the wi

Questions

 • AT&T Internet Equipment

159

2

0

0

How do I set up VPN (IP Vanish) on my NVG599 Router

I need help in setting up my VPN subscription I have with IPVansish with my NVG599 router. I’m not very aware with the terminology used as for the fact that I’m ignorant to this topic. Please help!!!

Questions

 • AT&T Internet Equipment

476

1

0

0

Create Roaming Network Behind an NVG599 with Apple Airport Extreme

I want to create a roaming network in my house to distribute wifi to areas not covered by the wifi from the RG NVG599.  My solution is to connect the Apple Airport Extreme to an ethernet switch in the attic that distributes the same ethernet to two other set top boxes. The attic is an ideal location

Questions

 • AT&T Internet Equipment

770

1

0

0

NVG599 Not Displaying MY 5Ghz SSID NetWork On List of Available Networks

Had this NVG599 for about a month It replaced an older ATT router.. I was using the default setup where both the 2.4 and the 5.0 Ghz were the same, so it was automatically providing 5.0Ghz to my FireStick and 2 other 5Ghz devices. At one point. I changed the default setup by changing one of the SSID

Questions

 • AT&T Internet Features

257

4

0

0

Nvg599

I just recently got the ATT provided nvg599 simply because it has IP passthrough mode. I paid a pretty penny for an ASUS router and i would like to be able to use it. But since setting up the nvg599 in IP passthrough mode, im having all kinds of issues. From google chrome not working on my pc, to no

Questions

 • AT&T Fiber Equipment

409

1

0

0

NVG599 reserves IP address for 5.0 GHz / Wireless AC Radio, breaking normal DHCP useage

I have been fighting my NVG599 router to get the 5GHz / Wireless AC radio to work and it turns out I couldn't because the radio uses IP address #.#.#.64, which I had in my DHCP server range. Why in all that's holy would ARRIS (or AT&T) have it take up an address in the middle of the range so that we

Questions

 • AT&T Internet Equipment

4.4K

3

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