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Do you have at least one valid contact phone number on your Digital Life account?

A valid phone number on your account allows us to contact you in the event an emergency is detected in your home.

Questions

 • Other

1.1K

1

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Galaxy S7 Unlock Not Found!

I recently purchased a Galaxy S7 off Ebay that is locked to ATT. The phone looks brand new, and I doubt it was ever used because it is in the original plastic film still. I am not currently an ATT customer, so I tried to unlock on the portal by entering my IMEI code and selecting that I am not a cus

Questions

 • Android

504

5

0

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ATT worst experience ever. 10year + customer

I wanted to get my number switched to a new provider. Att asked me to pay $1573 of my cancellation which I did and they still never released my number to port to the new company. They took my money and didn’t give me what they said they would. I’ve had this number 15 years and been with att 10 years

Questions

 • Wireless Account

91

2

0

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Customer Service

I have to vent a little bit here.  I have been a loyal AT&T customer now for about 7 years.  Never thought about switching.  Generally happy with service.  That was until this year though.  I recently made a big move with my family and we still had cell numbers with our old area code.  I figured sin

Questions

 • Wireless Account

322

3

0

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Number transfer

It's been 5 days since I ported my number from boost to at&t yet my boost mobile phone still gets calls and text and not my new phone that supposedly I ported my number to. Why is this happening? Is it normal? Please fix it.

Questions

 • Device Features

142

1

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Block private calls to wireless

How do I block private numbers from calling my wireless iPhone

Questions

 • Account Features

4.1K

2

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Dry Loop for phone line

I'm trying to port my phone number to Ooma.  Ooma, in their instrucitons, said I had to ask AT&T for a dry loop DSL.My question is: Does anyone know what a dry loop is?Is it required for a phone number transfer?

Questions

 • AT&T Internet Equipment

2.8K

4

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Will Someone at AT&T Solve My Porting Problem?

I have always been skeptical when I hear some elaborate story about how “real customer service” has become extinct, or how someone was “wronged” by an impersonal corporation.  It has been my experience that when someone is relaying one of these negative stories, one or two very important details are

Questions

 • AT&T Phone Installation

7.1K

13

0

Help! Text to email 📧

Is it possible to send an entire, couple year long, conversation to your email? Or obtain a specific phone numbers conversations and correspondence for the last 3 years??  There’s one that’s very important that I have.

Questions

 • Wireless Account

127

1

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Set up phone number with iTunes

I can't get a new number right now but how could I make one with iTunes?

Questions

 • Wireless Account

71

1

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Trying to recover old phone number

My old home phone number - which I've had for over 15 years - appears to be in some type of limbo and no one from AT&T seems to be able to figure out how to reassign it. Back in late August, I had an appointment to move my AT&T Uverse, Internet, and Home Phone to another house in the same neighborho

Questions

 • AT&T Phone Account

736

0

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AT&T customer service made false promises to get me to sign up for services

I called AT&T to transfer my uverse service as I moved to a new address. It was very important to me to keep my phone number (reason I don't need to go into here). On my initial request, I was told that this would not be possible because my new location was under a different area code. I told the re

Questions

 • AT&T Phone Features

327

1

0

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where is my account number on this service activation sheet

?all i need to know is my accout # they really are making it this hard its freaking rediculous? so what are they calling it order # ? ID ? acess code ? i mean really

Questions

 • AT&T Internet Account

1.2K

1

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Reinstating my cancelled account

I've been travelling for the last couple months and hadn't paid my prepaid account. As a result it got cancelled and I can no longer log into my account. I'm heading back to the states in a couple of days and want to reactivate my account before I get there.  I'm wondering whether it is possible for

Questions

 • Wireless Account

310

1

0

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How to Transfer Your Number to an AT&T Prepaid Account – Info from the AT&T Community

If you are thinking about moving your AT&T Postpaid (monthly bill) account to AT&T Prepaid, there are some things you’ll want to know before starting:   Your existing postpaid service must be active for at least 30 days Your account can't be past due Combined bill accounts can'

Questions

 • Account & Usage

4.7K

1

0

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Weird Incoming Private Call

Hello! Received an incoming private call that uses a ‘Plus’ symbol first then the same local area code (3) three numbers and then (8) eight more number’(s). For example, +xxxxxxxxxxx. (12) twelve in total. Thanks.

Questions

 • Wireless Account

508

5

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Problem calling one specific number- "call can not be completed as dialed"

Sounds completely ridiculous… I know. I DID "check the number and dial again." I've called the number by manually typing it in, using the saved contact, and even the call back option in the voice messaging.   I have tried deleting the contact information, and re-adding it. I have gone through all of

Questions

 • Apple

4.5K

3

0

Number transfer

How do I have my cell phone number transferred from an microSIM card to a nanoSIM card?

Questions

 • Apple

462

1

0

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Transfer AT&T number to a new AT&T phone?

Hi, last Friday my phone was stolen. We suspended it, but the number is still belonging to the stolen phone. If I order a new phone, is there a way for me to transfer the number from the stolen phone to the new phone?

Questions

 • Account Features

8.1K

4

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0

Accepted Solution

Official Solution

Transferring number before contract is up

My phone has died but I still have 30 days left on my contract.  I planned on switching to Verizon prepaid once my AT&T contract was up; can I have my number ported now to Verizon, pay the last month of my AT&T contract, and avoid paying early termination fees? Thanks in advance for any help.

Questions

 • Wireless Account

1.7K

1

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0

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