SM-G950U. Everywhere I look online, it says 8.0 Oreo is out for my phone, but the settings say it's up to date at 7.0. There's plenty of storage left. Knox isn't tripped. Bought the phone in an ATT store. My fiance has the S8+ and just updated it to 9 Pie today. What can I do?

Hello, I live outside US so I can't get the OTA.  When I buy this phone, I need to get the full features that it must have.  So I request you to provide me and the other users like me the latest updated OTA together with KDZ files for my phone - H820. Thanks a lot!

Just upgraded to an shiny new Galaxy S8 yesterday (old phone wouldn't last through lunch) and still getting to know it. My question and frustration is the availability of Nougat 7.1.1 (or .2) on AT&T. Is there an issue with my handset or is 7.1.1 not available? Hard to believe it's not available sin

I have multiple Samsung Galaxy s6 active devices that I can't get to update. The phones are stuck on android 6.0 and 5.0 and when I try to update some devices say they are up to date and some fail halfway through the installation. I have called AT&T technical help, which didn't work. I took the devi

Need a way to force LTE only mode since my phone is somewhat bad about switching to 3G. Anyway I tried using the *#*#4636#*#* code on my LG G6 and after I selected phone information I got a message saying "this application does not work on this device" is there a fix or alternative to the *#*#4636#*

Currently have n alcatel 5044r running android 7.0, (which does not say Nougot anywhere in the about phone section, is that normal?),which after many tries finally was able to update the build version to yamuamo. While searching the community i see some phones also on att having there software versi

I have two phones that are the exact same, the LG G5 H820. My husband's phone is updated to Nougat, but mine refuses to update and say it's up to date for the 6.0.1 version. Obviously, that's not true. They're both AT&T phones. Mine crashes and freezes a lot, so I'm sending it back as defective. I w

I recently purchased my Note 5 on May 5th, and received the Nougat OTA ....... the phone goes through the download but after the download and update is completed it reverts back to Android 6.0.1.Of course ..... I have to wait another 24 hours to try it again with the same output.....I have already p

Recently, My At&T Samsung Galaxy S6 updated its software to the new Nougat 7.0 version. However, Since the update, I can no longer fast charge my phone.I have the proper Samsung Adaptive Fast Charging Wall Charger that I purchased from YOUR AT&T store. (You charged me $39.99, I might add, when it is

When will Samsung S7edge update to Android 7 (Nougat) ?

As of right now, this phone is still on Lolipop. When I bought this phone, I was told it would be getting an update to Marshmallow. Is this update still coming to this phone? If so, when exactly? Since it has been quiet awhile since the Marshmallow was orginally released(and now that Nougat is alrea

After activating MPSM and returning to regular mode, almost all of my shortcuts are gone.  Only Facebook, Clock, Messages and Settings remain. I've also had random notifications that various apps (Google Play Store, Washington Post and others) have stopped responding. UPDATE: More annoyances -- My d

I'm wish I could add pictures of my issues so that you can see what I'm talking about. My phone was autoupdated​ Nougat yesterday and for some reason now certain apps have areas of the screen that are hard to see. On some apps, a white bar or dark area appears above the title. On other apps I can't

Goodnight.I recently purchased an ALCATEL 5044R XCITE smartphone. Since I acquired it, I have some problems with notifications (apps), I think it is the version of Android 7.0 that I currently have is:Security patch level (SPL): March 1, 2017Baseband version: JO.2.0.c1-00150-8909_GEN_PACK-1Kernel ve