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Why am I being charged the same price for half the speed after a move?

I moved. Tech downgraded my internet speed from 50 to 25 because he couldn't get 50 to work.  ATT is now charging me the same amount for half the speed.  Not what I signed up for. Reached out to ATT Cares on Twitter and this was the response... Nothing Thank you for providing us with your account nu

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Half speed, same price?

I moved. Tech downgraded my internet speed from 50 to 25.  ATT is now charging me the same amount for half the speed.  Not what I signed up for. Reached out to ATT Cares on Twitter and this was the response... Nothing Thank you for providing us with your account number, Matt. Please remain patient a

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