Our Community Forum will be shutting down on June 27, 2024. Please visit att.com/support for all your support needs.

Official

Accepted

Unanswered

Advanced Filters

Search Results (28)

Relevance
Selected Relevance

Accepted Solution

Official Solution

Samsung Galaxy S5 Text notifications don't work properly after Lollipop update

Prior to the update when I'd get a text message there would be the usual notification sound.  If I went in and replied and then left that text open and that person sent another text it would make the sound with each subsequent texts.  After Lollipop it makes the sound on the first text but not on an

Questions

3.9K

5

0

0

Accepted Solution

Official Solution

Samsung Note 8 Text notification customizations

I have a Samsung Note 8 obviously with AT&T where as other carriers still have the feature to customize contacts with an individual notification tone, for texting, that which has been available since my Note 3, other carriers still have this option and it has  been disabled with AT&T, will this be s

Questions

346

1

0

0

Accepted Solution

Official Solution

s5 software update notifcations

Over the past few weeks I've received notifications to update my software several times a day. I've tried it a couple times and the installation always fails. After reading some of the other posts about this, it looks like I have the most recent software update. How do I turn off the software update

Questions

1.6K

3

0

0

Accepted Solution

Official Solution

Closed

Desktop Notifications – for AT&T Web Portal

FAQ (Frequently Asked Questions) What are Desktop Browser Notifications? Desktop notifications are a way to provide an on-screen ‘alert’ for breaking news and/or other content being published on the att.net homepage.  These ‘alerts’ appear in a small rectangular box on your desktop screen.

Questions

704

1

0

0

Accepted Solution

Official Solution

iphone 4 not updating after iOS 7.1.2

My iPhone 4 has not received any notifications for software updates since iOS 7.1.2. I am normally connected to wi-fi. I have another iPhone 4s (Sprint Network) that I just updated to iOS 9 without any issue.  Any ideas why my iPhone 4 on AT&T network would not be receiving update notifications?

Questions

2.3K

2

0

0

Accepted Solution

Official Solution

Z998 annoying notifications

Z998  I hate this phone.  It won’t shut up.  It is always sounding off with meaningless notifications.  I have tried everything I know to turn them off.  AT&T stores are of no help.  If I have an incoming call, or if I have a text message or the alarm clock goes off, I what it to let me know.  Weath

Questions

2.6K

1

0

0

Accepted Solution

Official Solution

S3 & Android 4.3, constant phantom download notifications

I upgraded my S3 a couple of days ago and have noticed an irritating problem every since completing the upgrade.  I keep getting repeated "phantom" download notifications for an image I initially download many months ago.  I have since deleted the image, but the notifications continue, sometimes as

Questions

6.8K

6

0

0

Accepted Solution

Official Solution

Notifications not working for all apps

I have a Galaxy S8 with Android 8 OS. A while back it stopped notifying me of everything, period. Most noticeable is that I don't get notifications of text messages. I receive the messages, but don't get notified. Same for emails, voicemails, etc. I tried turning all notifications on in settings but

Questions

626

4

0

0

Accepted Solution

Official Solution

RE: Android Version 9 - Samsung S8+ No Audio

I upgraded my S8+ to the newest version and realized my audio notifications or vibrations were no longer functioning for incoming calls, SMS messages, and for generic notifications from other apps. Even the the custom sound notification from certain applications aren't audible. After the update was

Questions

400

2

0

0

Note 3 | KitKat 4.4.2 | Email notifications open to a blank page when tapped

After the new 4.4.2 update, email notifications don't work properly. When a new email notification displays in the notification area and you tap the new message it opens the email app to a blank page. If I open the email app directly, it works without issues. This is happening on two Note 3 device

Questions

2.8K

1

0

0

settings app crashes on my Alcatel Onetouch Allura

I am trying to change my notification tones, but every time I click on the sound and notification tab, it says unfortunately, settings stopped working. I have tried everything that was suggested online and nothing is working. It was working fine when I bought the phone, yesterday. Please help.

Questions

369

5

0

0

Unable to get notifications answer calls or dial calls.

notifications answer calls or dial calls.

Questions

244

2

0

0

Visual Voicemail iPhone 7 Plus Prepaid Plan

I have sent a message regarding this but haven't received a response. I have seen a forum regarding this as well- my visual Voicemail is not working and hasn't been for quite some time now. When I go into voicemail is looks as though there are no voicemail messages. I also do not receive notificatio

Questions

500

3

0

0

DriveMode app notifications

Hi. I decided to try the DriveMode app out this past week on my Samsung Galaxy S7 Edge, running android 6.0.1. I have it set to switch on automatically and have not only enabled notifications but gave the app priority status so I'll get notifications even when Do Not Distrub is on.  My problem is th

Questions

293

2

0

0

S10+ not using in app notifications.

So I bought an s10+ a while back and I set my default notification sound and went to messages and set my text notification sound but every other app is using the default notification sound instead of the in app notification sound. Apps like facebook, snapchat, and Ebay. Please help

Questions

501

1

0

0

Galaxy S8 Not receiving calls or notifications for missed calls

Had my phone for a year now, this just started a few weeks ago. One of my favorited contacts tries to call me multiple times, and my phone never rings. No missed calls in my call log. I've blocked and unblocked the number, performed a factory reset, and still having this problem. I can make calls ju

Questions

392

1

0

0

text notifications after recent update

Are they going to change the text message notification back? I need that noise to tell me when i have a new message. I can't spend all day backing out of the app or looking at my phone. If this is not something they are not going to change soon can the update be unistalled? Also i keep loosing my sc

Questions

355

3

0

0

Notifications on lockscreen with lollipop update on my galaxy s5

Hello, I JUST got the lollipop update last night on my at&t samsung galaxy s5. I HATE that the notifications are now on the lock screen! I went into the lockscreen options and didn't see any options to change this. Also check in notifications menu and didn't see any lock screen optinos. With the not

Questions

901

2

0

0

Did anyone get notification of a $5 increase in the DSL service?

When my DSL bill went up (after the year long discounted period), the bill went up $15.  I called and the agent I spoke with was extending my 'discount' period to my previous amount.  I called back because I couldn't access my bill on line, and was told over the phone that the bill was $5 more than

Questions

358

2

0

0

Bought a new S6, at&t severely crippled the phone?

Hi guys, I bought a new S6 over xmas and I have to say, I'm pretty annoyed with at&t's version of 5.1.1. On my old S4 Active, I could easily drag down the menu/notification bar and disable/enable all sorts of things Wifi, Location, Mobile Data, Bluetooth, Air Plane Mode etcetc. Now on my S6, I enjoy

Questions

226

5

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.