
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
I have a Note 5 with android 6.0.1. When I connect to a wifi network with IPv6 I get slow speeds. My phone will not pull a IPv6 from the router. I see that the rmnet1 interface has a ATT IPv6 address 2600:: address. When will the note 5 have the ability to pull an IPv6 address and work on wifi with
Questions
•
Android
One really nice feature of my Note is taking notes during a call as part of the call app. However, the new nougat call screen has a different call interface that has fewer options. Of course I can launch the spen app, but it was very convenient to have it part of the call, because call history wo
Questions
•
Samsung
I have a Note 4 right now on AT&T Next 24. I am planning on buying a Note 5 in the next few months at full price from AT&T. While doing that I will trade in my Note 4 and get a new sim card to fit into the Note 5 still using the same plan that I used on my Note 4. Am I allowed to do this or will it
Questions
•
Phone & Device Upgrades
I have a phone on AT&T next currently and I want to know if I would be able to buy a Note5 outright for $740 and take the sim card out of my current phone and put it in the Note5 that I will buy.
Questions
•
Phone & Device Upgrades
All of a sudden in the past month or so, I have had issues with wifi calling. Often, when someone tries calling me I can here them but they describe hearing extreme feedback/static. Once I hang up and call back the issue no longer persists. I would rather not turn off wifi calling as I use it often
Questions
•
Samsung
I have a Note 4 right now on AT&T Next 24. I am planning on buying a Note 5 in the next few months unlocked from AT&T. While doing that I will trade in my Note 4 and get a new sim card to fit into the Note 5. Am I allowed to do this or will it not work out because I will still be paying for it every
Questions
•
Phone & Device Upgrades