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Help me please! Need to update software on Note 5!!

My friend just sold me his Galaxy Note 5 (N920A) and it's still running on 5.1.1. So I tried updating the software and it says it's up to date. Lol Nougat 7 is already out so what gives. I'm using Straight Talk service with this phone.

Questions

 • Samsung

1.2K

4

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0

Accepted Solution

Official Solution

Note 5 September Update stuck on loading screen

Last night my phone updated with the September update: https://www.att.com/esupport/article.html#!/wireless/KB426900.  I wasn't watching it during the update process but before I went to bed I could see that the screen was black with just a white unlock symbol with circular rotating lines that chang

Questions

 • Samsung

468

1

0

0

Accepted Solution

Official Solution

Marshmallow Update - Samsung Galaxy Note 5 (N920A)

Hello Community!   Effective June 22, 2016, AT&T released a software update for the Samsung Galaxy Note5 (N920A). This update is made available to customers to download via firmware over the air (FOTA).  Wi-Fi connection is required for update.   Device Update Enhancements:

Questions

 • Samsung

26.3K

46

0

0

Note 5 Battery Life

I have very bad battery performace on my Note 5 when i am connected to wifi. It is draining almost 40% in 8 hours. And over 4G it is draining only 7-10% in 8hours.In both cases1. i have Idle phone. 2. No Calls No Unlocking etc. 3. Factroy Reset and not installed any app at all.  Please help

Questions

 • Samsung

709

4

0

0

How much will it cost to upgrade?

If I buy a certified like new Samsung Galaxy Note 5 White 32GB on AT&T Next 12 which would cost $31.45 per month and the device is $629 total to pay off, how much would it cost me to upgrade to a new phone in 12 months with a trade in of a perfect condition Note 5?

Questions

 • Phone & Device Upgrades

377

1

0

0

What is new with this latest software update?

My phone is updating but what is expected to be new with this update?

Questions

 • Samsung

624

1

0

0

Sprint Note 5 (SM-N920P) on AT&T

I am upgrading to the Note 8 and I was hoping to give my Note 5 (that I own outright) to my girlfriend who is on AT&T. I tested it out and configured the APN properly and I think all is well. There is some wonkiness is maintaining the LTE connection, though. I looked into it and it looks like th

Questions

 • Android

955

1

0

0

Galaxy Note 5

I have an N920A Galaxy Note 5. I am running Android 5.1.1. The other day my Bluetooth stopped working altogether and will not pair or connect with anything. I took it to the AT&T store near me and the rep said my Android was 2 versions behind. Is there a reason I was never offered either Marshmallow

Questions

 • Samsung

269

4

0

0

WiFi Calling, AT&T Samsung Galaxy Note 5?

Does anybody have any information on when AT&T plans on implementing WiFi calling for its Android phones, in particular, the Samsung Note 5?  I find it obsurd AT&T would only offer the service to iPhone customers.

Questions

 • Samsung

10K

15

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0

refusing to unlock note 5

Like others, I've been a loyal AT&T customer for over 20 years.  I've spent upwards of $4K a month in the past.  I need my note 5 unlocked and they aren't releasing it.  It's been two weeks and 3 escelations. I've spent over 20 hours of wasted time. I keep getting "your still under an installment pl

Questions

 • Other Phones & Devices

148

1

0

0

Google and Outlook Note 5 Stopping

I have the ATT Note 5.  Just yesterday, Outlook stops immediately upon trying to open it.  I get a message stating 'Outlook has stopped.' Restart App or Send feedback are available as options.  Restart just loops back to the same message.  I have sent feedback in, but no response as of yet.  Oddly e

Questions

 • Samsung

95

0

0

0

Note 5 won't update to N920AUCU2AO16

I installed samsung pay, and it's asking me to do an update. I read online that the N920AUCU2AO16 update is available for the note 5, but i'm stuck on N920AUCU1AOGG, with a message that shows "Current software is up to date" (can't check again). Does the phone need an active AT&T sim card in it?

Questions

 • Android

588

4

0

0

note 5 not updating

my note 5 is still on version 5.1.1 and when i check for an update it says that my device is up to date. i live in pakistan but i bought my phone a couple of years ago when i was in the US. can somebody please help me fix this problem? thanks 🙂

Questions

 • Samsung

137

2

0

0

Help: Note 5 (SM-N920A) Updates to Nougat then after Restart goes back to Marshmallow 6.0.1

I recently purchased my Note 5 on May 5th, and received the Nougat OTA ....... the phone goes through the download but after the download and update is completed it reverts back to Android 6.0.1.Of course ..... I have to wait another 24 hours to try it again with the same output.....I have already p

Questions

 • Samsung

372

1

0

0

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