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You won't remove a line item from my bill and credit my account for the charges.
I have spent hours talking to multiple departments about removing the "Internet Equipment Fee" charge. I no longer have the moden/router that I ordered from you. I returned to DirectTV and you still continue to charge me the monthly charge that you said was for that piece of equipment. I have spo
• AT&T Internet Account
iPhone 7Plus Bending?
Not too pleased with Apple or AT&T at the moment.Cliff notes: iPhone 7Plus is bent and not vibrating, numerous calls, store visits, many miles driven to various stores to be told to file an insurance claim.Full story: My roughly two month old iPhone 7Plus quit vibrating last week, I don't live close
Neighbors have internet but not me
My neighbors have DSL internet and I do not. I have lived in this house for 3 years and I keep on being told ports are full even if people move away. Will I ever get internet? This whole situation is really dumb and is limiting my life.
• AT&T Internet Plans
Told Activation Fees would be waived and then after starting service, I was told NO
I am highly disappointed in your service right now AT&T. I was told (in a chat transcript that I have saved in my email) that my activation fees would be waived. Low and behold I get my first bill and all 4 activation fees are on there totaling $120.00. I did online chat and was told that activatio
• Wireless Billing
Bad Experience with AT&T. Still didn't get the resolution.
I have been following up with AT&T customer care for an issue with my Iphone 6 that i bought 10 days back and no one is taking responsibility for resolving the issue.I wanted to escalate the issue but i was told that a manager will come on line but they disconnected the phone after a hold for 2 min
• Wireless Account