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Why am I being charged the same price for half the speed after a move?
I moved. Tech downgraded my internet speed from 50 to 25 because he couldn't get 50 to work. ATT is now charging me the same amount for half the speed. Not what I signed up for. Reached out to ATT Cares on Twitter and this was the response... Nothing Thank you for providing us with your account nu
Questions
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AT&T Internet Plans
Why can't a tech on the phone answer the question Asked?
I am So Exhausted, being passed from one, barely audible, barely understandable, "Representative" to another. Spending upwards of 3 hours to get a Seriously Simple Question answered. Do these Representatives receive commission based on call length, sales, etc? All I want to know is why, After it's p
Questions
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Account Features
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ATT won't repace iPhone not delivered by FedEx...
I have been trying since 9/16 to get my new iphone. I have called 6 times and have gotten a different story every time I have called. Even the supervisors I have asked to talk to have not given me correct information. On 9/17 I was promised a call (within 24 hours) from the department handling th
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Apple
Half speed, same price?
I moved. Tech downgraded my internet speed from 50 to 25. ATT is now charging me the same amount for half the speed. Not what I signed up for. Reached out to ATT Cares on Twitter and this was the response... Nothing Thank you for providing us with your account number, Matt. Please remain patient a
Questions
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AT&T Internet Account
