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Landline Removal

I have a landline that I don't use and would like removed. The tension created by the line is causing damage to my vinyl siding and I need it gone.  What do I need to do to make that happen?

Questions

 • AT&T Phone Equipment

37

1

0

Can AT&T look up an old phone number

I need to find an old phone number i had in 2007. i know thats a long time ago but i need this phone number so that i can recover my federal employer id number. the IRS has to have the phone number to look up the business that was associated with it. i really need to find out what my FEIN is beca

Questions

 • AT&T Phone Account

57

1

0

ATT Fiber In Oceanside

Oceanside, California has terrible internet, I mean, we can't even play video games without horrible lag and packet loss, as Cox is our provider. My whole neighborhood and im sure tons more of oceanside loves to play video games, but it makes it impossible unless we had att fiber! and thats why im h

Questions

 • AT&T Fiber Ordering

29

0

0

Lack of coverage in TX, LA, OK, MI, RI

It appears that a squirrel knocked out about 1/3 of all the AT&T cell towers this year?  What happened?  No one in my family that has AT&T can make or receive calls except on the highways.   Cell coverage has been very good for 6+ years here and in other states until thi

Questions

 • Network Coverage

31

2

0

No Service in areas of Houston

My wife and i both work within 1 mile of each other. Her, I and all of our coworkers who use AT&T do not have service in this area of Houston. We tried calling AT&T and the only help they could provide was to buy a new phone (we both have iPhone X), and this will not solve the problem because the is

Questions

 • Network Coverage

157

1

0

0

Closed

level of service in the state of hidalgo, mexico

how good is the service.

Questions

 • AT&T Internet Security

35

1

0

Closed

Having trouble trying to cancel prepaid autopay system

I am currently out of the states, and I will be out of the states for about a month or two. However, I am having trouble trying to cancel my prepaid autopay system. I have been trying to log into my account via my email address and it keeps telling me that the access has been denied. Obvio

Questions

 • Account & Usage

15

1

0

no service

We were without service for a week, one day of good service and now its back out again?  Is there somewhere I can contact to report this outage?

Questions

 • AT&T Internet Security

436

1

0

0

Japan no service

I live I japan, I have iPhone 5S and I use the international plan.   For the past few weeks my phone (and all of my colleagues phones) have been in loop of changing from docomo service with full bars to KDDI which has 0 bars and then finally no service.  This loop happens everywhere I go all day lon

Questions

 • Network Coverage

488

1

0

0

phone cancel did not occur; no service, but billed for 18 months.

I've been charged $1304.97 for a service I didn't use, and was _NOT_ available to me. In May 2019, I thought I was cancelling one phone, and transferring the service to a new phone (We moved). What actually happened is that the old phone was not cancelled, and autopay kept sending money to AT&am

Questions

 • AT&T Phone Account

25

1

0

Email has been hacked!

When I go to login to my yahoo mail, I am redirected to an AT & T page that gives no help - just a blank page. How can I get my email back? Thanks!

Questions

 • AT&T Internet Account

26

1

0

Not keeping scheduled appointments

Home phone has a lot of static in the last 3 days. Called AT&T the afternoon of 6/15/2021. They said they couldn't come to fix on 6/16/2021, but could come out on 6/17/2021 and give me the 12 hour window 8am to 8pm. I checked this morning of 6/17/2021 to see if they are still on the way for the

Questions

 • AT&T Phone Equipment

59

1

0

A BIG corporation with no contingency plan

In wake of Nashville bombing right in front of AT&T (batman) building triggered outages in Tennessee, Kentucky, Indiana, Alabama, Georgia, Illinois, and Missouri for days now. How come a big cellular provider, maybe America's biggest doesn't have a contingency plan in case of natural or huma

Questions

 • Network Coverage

37

2

0

Unlocked Google 6 Pro suddenly cannot make calls but does receive them and data works

On July 1, my new Google 6 Pro which from March of this year until June 30 worked just fine suddenly is unable to make outgoing calls. It can receive calls and the data part works fine.  I tried to reset the network, which did not work, and then I performed a factory reset.  That also did

Questions

 • Other Phones & Devices

39

3

0

Closed

The Problematic So-called "3G Going Away" Campaign

Text messages from AT&T recently arrived at my unlocked 4G/LTE mobile phones, claiming that my device will stop working soon due to the elimination of 3G network by AT&T. It was indicated that a short list of limited make and models of devices would continue to be supported by AT&T in th

Questions

 • Network Coverage

37

1

0

WORST COMPANY EVER!! I WAS LIED TO AND MISLED!

Suffice to say my time with AT&T has been roughly about 10 years. This past year, I got a new phone. I went into the store. I was lied to by the employee. I was actually charged double per month for my new phone. No one could fix it and they severly limit what their customer service reps, thier mana

Questions

 • Wireless Account

57

1

0

New Communityy (10 months) ATT service on one side of street

I live in a new community in 63026 and only ONE SIDE of the street has ATT service.  We were waiting for the remaining side (our side) of the street to have service installed but it never occurred.  I can tell there is only one side of service since the ATT green cable stanchions are present, but no

Questions

 • AT&T Fiber Installation

221

1

0

0

How do I split the internet connection coming from my main Uverse DVR box?

The issue that I am trying to solve is utilizing my internet connection via cabled connection (not WiFi) for multiple devices (i.e. a Smart TV and Nintendo Switch) to the main Uverse DVR box that I have setup for the main television in our den. The said main Uverse DVR cable box is receiving its sig

Questions

 • AT&T Internet Installation

329

0

0

Do you work from home? How long can you afford to be without internet?

I had an outage last Friday. They were able to come out and fix it Saturday. It turns out someone had disconnected me at the main box. Sunday, they did it again and now I have to wait until Saturday to get it fixed. This is unacceptable. It would take 5 seconds for someone to plug in my line at the

Questions

 • AT&T Fiber Equipment

40

1

0

change request unlock email information

I recently bought an att galaxy fold from a cellphone shop, and it was locked, the owner said he would help me unlock it and I only need to wait for a couple of hours. The day after I asked him and he said it not ready yet, it has been a few days already and he ignored me. So I go to the att website

Questions

 • Samsung

21

1

0

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