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Landline ported WITHOUT my permission!

I learned on last night that my elderly mother's landline wasn't working. Account says service cancelled. When the number is called it says it's a Verizon Wireless number and it is not connected.  No one ever authorized this change; this is a simple case of SLAMMING!  Based upon an intern

Questions

 • Landline Phone Troubleshooting

39

3

0

Device Unlock LG A340

Hi My request to Unlock My LG A340 has been approved.. But there is no Unlock code..

Questions

 • Other Phones & Devices

79

2

0

Wifi not working again

This is the 2nd time I have had no wifi in my ***2019 Dodge Durango GT plus***. The first time I took to the dealer and they did an update. It worked for about a month, now it has been 3 weeks with no wifi again, dealer says my phone is no longer compatible and they have no idea how to fix it, yet I

Questions

 • Other Phones & Devices

611

2

0

How do I request AT&T internet to be extended into my new neighborhood?

I am relocating to an area where AT&T is available about 4,000 feet away. In the area I will be moving, there are around 20 houses being constructed in the new phase of an existing neighborhood, and I am wondering how we can request AT&T be extended to this new area (equipment made available

Questions

 • AT&T Internet Installation

228

1

Intermittent Internet Service?

Just wanted to share a possible solution for anyone having intermittent internet service. I know this may not work for everyone but it’s worth giving it a try.  Until recently I was having uninterrupted internet service.  Then about a month ago, my internet started going out for minutes o

Questions

 • AT&T Internet Equipment

619

6

0

Dog ate my Wire

My dog ate the Green wire that goes from the wall jack to my ATT modem. It is smaller than a Cat5 wire, but I don't know what it is called.  What is it called and can I purchase one from Best Buy or somewhere.  I need back up ASAP.  Hopefully it is not a ATT thing I have to wait for.

Questions

 • AT&T Internet Equipment

535

7

0

ATT Fiber In Oceanside

Oceanside, California has terrible internet, I mean, we can't even play video games without horrible lag and packet loss, as Cox is our provider. My whole neighborhood and im sure tons more of oceanside loves to play video games, but it makes it impossible unless we had att fiber! and thats why im h

Questions

 • AT&T Fiber Ordering

40

0

0

Closed

no service from people calling me despite paying for international service

paid for international service on our cellphones but we can't receive incoming calla

Questions

 • Other Phones & Devices

31

3

0

Unlocked Google 6 Pro suddenly cannot make calls but does receive them and data works

On July 1, my new Google 6 Pro which from March of this year until June 30 worked just fine suddenly is unable to make outgoing calls. It can receive calls and the data part works fine.  I tried to reset the network, which did not work, and then I performed a factory reset.  That also did

Questions

 • Other Phones & Devices

54

3

0

New Communityy (10 months) ATT service on one side of street

I live in a new community in 63026 and only ONE SIDE of the street has ATT service.  We were waiting for the remaining side (our side) of the street to have service installed but it never occurred.  I can tell there is only one side of service since the ATT green cable stanchions are present, but no

Questions

 • AT&T Fiber Installation

228

1

0

0

Customer service messed up my account payment after fixing an issue completely UNRELATED to billing, expecting me to make another payment!!

After making a payment of $70 on my AT&T Prepaid account I was having network issues with my device. I called Customer Support and the lady told me my device was blacklisted. How? No clue!! She proceeded to "fix the issue" then told me I needed to make a payment in order for my service to be act

Questions

 • Plans & Features

37

2

0

Closed

17 hour and no internet service

Hi. Att & t is the worst ISP service I've ever  used. I commenced service  with you on 6/14/2022 by 6pm EST and the next 48 hours, service is gone! I work from home and I've not had service/network  connection since 4:30 pm EST,  yesterday 6/16/2022 till presently.

Questions

 • AT&T Fiber Account

37

1

0

International Add on

I have paid for international travel add on and East Asia long distance add on but I can't receive any texts in China.

Questions

 • Other Phones & Devices

48

2

0

iPhone 6Plus - No Service and calls dropping/cant hear

I think I might have made the biggest mistake and gotten the iPhone 6Plus. this will be my fourth iPhone (3GS, 4S, 5 and 6Plus) and I think this is the WORST phone yet!! All the HD video and add ons cannot help the fact that I CANNOT USE MY PHONE!!! I get "No Service" mulriple times a day, calls int

Questions

 • Apple

8K

10

0

BILLING AND CUSTOMER SERVICE

I upgraded my insurance plan to cover all 4 phones on my account. I went from paying $8.99 to $40 per month, So I thought.... 3 years later I find out that the customer service agent never eliminated my prior insurance payment. I call ATT and stay on the line for over 2 hours to hear the customer

Questions

 • Wireless Billing

55

4

0

Wireless Bill phone bill

I was locked up in jail from February to October how can I make payment plans to get this 921$ bill to go down

Questions

 • Wireless Billing

35

1

0

Do you work from home? How long can you afford to be without internet?

I had an outage last Friday. They were able to come out and fix it Saturday. It turns out someone had disconnected me at the main box. Sunday, they did it again and now I have to wait until Saturday to get it fixed. This is unacceptable. It would take 5 seconds for someone to plug in my line at the

Questions

 • AT&T Fiber Equipment

54

1

0

Sevice is unavailble but all my neighbors have it. HELP!!!!

We just moved in to a brand new house. We searched our address on uverse.com to see if it was available to us and unfortunately it wasn't.  I started asking my new neighbors who they use for phone/internet/tv service and everyone said Uverse.  So I went back to uverse.com and sure enough

Questions

 • U-verse TV Account

3K

10

0

0

Closed

Having trouble trying to cancel prepaid autopay system

I am currently out of the states, and I will be out of the states for about a month or two. However, I am having trouble trying to cancel my prepaid autopay system. I have been trying to log into my account via my email address and it keeps telling me that the access has been denied. Obvio

Questions

 • Account & Usage

28

1

0

When is uverse to be fixed after irma?

I am in S.FLa 33317 and had power back for 3 days now and still no net or tv. No reps answer anything. One rep in India had no idea what a hurricane was and told me my modem is bad and sent me a new one. My modem is fine. Nobody in my neighborhood with Uverse has it working. No estimated times to fi

Questions

 • AT&T Internet Installation

1.8K

15

0

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