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No service and no wifi access at work

I started a new job on the 4000 block of Front Street, in San Diego (a block away from UCSD Hospital). My phone is an iPhone 6S Plus & is up to date o

Questions

 • Network Coverage

156

8

0

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Disconnected My Services with no reasonable resolution

Here are the facts;9/3- Upgraded Internet speed to 459/7- Tech came out to connect services. Tech discovered a problem with the wire. Dispatched an en

Questions

 • 2016

9

0

0

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no service

We were without service for a week, one day of good service and now its back out again?  Is there somewhere I can contact to report this outage?

Questions

 • AT&T Internet Email & Security

423

1

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phone cancel did not occur; no service, but billed for 18 months.

I've been charged $1304.97 for a service I didn't use, and was _NOT_ available to me. In May 2019, I thought I was cancelling one phone, and transf

Questions

 • AT&T Phone Account

13

1

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lack of tower coverage

Would like to know why rural service in a populated area is not covered (by any provider apparently).  I have been an ATT customer for years and provi

Questions

 • Network Coverage

8

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Cell tower down in Elkhart Lake WI

My family uses Cricket Wireless ( by AT&T ) and 6 days ago we started having poor signal and disconnect issues with 3 ( all newer Motorolas ) of our p

Questions

 • Network Coverage

3

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0

Regular Service Disconnection

My internet regularly disconnects between 12pm-2pm almost everyday, and a few times randomly through the day as well. It's not my personal devices, or

Questions

 • AT&T Internet Equipment

18

1

0

When is uverse to be fixed after irma?

I am in S.FLa 33317 and had power back for 3 days now and still no net or tv. No reps answer anything. One rep in India had no idea what a hurricane w

Questions

 • AT&T Internet Installation

1.8K

15

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No Signal - No Known Way To Contact AT&T By Phone

Hi! I have two primary questions. Please, only respond if you're informed about these sort of things:1. Our home is in Seattle, WA, and we were wonder

Questions

 • AT&T Phone Installation

210

1

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How do I get some help!?!?

I've been asking for help with a billing issue for 75 days now (since 29OCT19). I've called, i've chatted, and i've given up hope of ever finding a de

Questions

 • Wireless Billing

97

3

0

My Third attempt on getting a response on fraudulent charges by ATT. Customer service non-existent.

For the THIRD time on this forum and after half a dozen emails (no response), two phone calls with messages left but no response, and one chat that pr

Questions

 • U-verse TV Account

244

9

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Phone has been searching for signal since 11:00 pm last night..

My IPhone has been searching for signal nonstop since last night. I am unable to call AT&T to ask questions because the phone has no service. I've res

Questions

 • Network Coverage

109

1

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Critical device not operating (defective equipment) and the lack of customer service, support and prioritization

I am very disappointed with the Digital Life Service. Although the monthly fee includes full warranty service and replacement of defective equipment,

Questions

 • Other

27

10

0

Deplorable coverage! Paying way too much for this service.

Our family has been using AT&T for over 25 years but lately the service has been absolutely dismal. I work in a popular suburb of Buffalo (Williamsvil

Questions

 • Network Coverage

242

1

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"Major outages" in st.louis

What is unreasonable amount of time for a customer paying over $150 a month to have no internet, phone, and TV? I think a week is UNACCEPTABLE.Since l

Questions

 • U-verse TV Account

768

1

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Can't get service

I have had a work order request in for internet for a month. Every week they set a time to come out and each week it gets moved to another week. It's

Questions

 • AT&T Internet Account

445

1

0

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ATT Prepaid: No service

Hello, I just paid my service bill for my iPhone but I have no service whatsoeverThe website simply says "0.00 due now"Can anyone from ATT h

Questions

 • Account & Usage

44

1

straight talk unlocked sky pro switching to att

i have Samsung galaxy sky pro that i got unlocked rights from straight talk followed the how to put my att sim card into device changed all the settin

Questions

 • Other Phones & Devices

9

1

0

frequent dropped service

I have been having a problem where frequently (3-5 times per day) my television and internet services will completely disconnect at random. It will r

Questions

 • AT&T Internet Equipment

35

2

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change of address, NOT

why does it require two verification codes to change my address? why do I need a verification code before and after entering the change of address? Wh

Questions

 • Wireless Account

12

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