
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Attuverse: I have posted, and you are all very aware of what your multi-billion dollar corporation has done to us and our property. I have posted photographic evidence of what you have done, and it has done NOTHING. You have done NOTHING. I am demanding that someone from your corporate office contac
Questions
•
U-verse TV Account
I've "marked the spot" in two different areas where coverage is basically non-existent multiple times, have received notifications/responses stating "Thank you for your Mark the Spot "Dropped Call" submission on xx/yy/zz @aa:bb am/pm. We are currently experiencing a technical issue in this area and
Questions
•
Network Coverage
I have been a ATT customer for over a year now. Going on 2 years. When I signed up I ordered the Fiber Service. The installer came out and was like well I have bad news you cant have Fiber at your address. He said I will have to install a different package . I agreed because at the ti
Questions
•
U-verse TV Account
We depend on our cell phones as the life blood of our business. Regrettably after not getting any resolution with technical support (dropped calls, technical issues for 2+ years) and spending hours out of our busy day in the attempt to resolve the issue (with no real improvement and lost revenue) I
Questions
•
Wireless Billing
I cancelled my service on the 2nd day of my billing cycle and they over-charged me $287 for service I couldn't use. I have been promised credits multiple times in 8 months but it has been a lie. The reps. will do anything to transfer you and hang up. I have proof of Chats, but no way to send them to
Questions
•
Wireless Billing
Within 24 hours of placing a BBB complaint after a month of no resolution, my "case" was assigned to Catreal *** who works in 'the office of the president'. Below is the complaint, following about 8 unsuccessful phone calls with the front-end reps as well as with Ebony *** from the "ICU departmen
Questions
•
Wireless Billing
I ordered a Directv bundle with AT&T internet and yet again, AT&T fails in a BIG way!! And doesn't even seem to care... I live on the east coast of central FL. Yes, we were affected by Hurricane Irma. Affected, but not devastated. In fact affected in a way that most people in my area were able to cl
Questions
•
AT&T Fiber Installation
I was sold the incorrect watch from an att store rep just after Christmas. I asked for the largest version of the Series 4 watch. I walked out thinking that was what I had because there was not a display in the store. My husband was so impressed by the watch, we went to get him one also shortly aft
Questions
•
Apple
This hasn’t been working for weeks and always seems to be a different issue - with no response or resolution i can choose the movie and choose the time and then I get “uh oh, an error has occurred please check back later”
Questions
•
Wireless Account