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Ignored performance issues!

AT&T you have ignored thousands of paying customers in the 77433 zip code for years now. Why are you not addressing a known problem? You even have authorized retailers in the area that acknowledge the major issue with no answer as to when it will be resolved.There are over 160K people who live in th

Questions

 • Network Coverage

59

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Phone has been searching for signal since 11:00 pm last night..

My IPhone has been searching for signal nonstop since last night. I am unable to call AT&T to ask questions because the phone has no service. I've restarted the phone multiple times in an attempt to get it working again. I have also put it in airplane mode and then turned airplane mode off to see if

Questions

 • Network Coverage

110

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Is anyone else having bad service in the Downeast Maine area?

Especially Brooklin, Blue Hill, Surry, Ellsworth, South Blue Hill, Deer Isle, & Stonington, ME? Many of my friends and neighbors are having trouble getting internet access on their phones and I am wondering, is there something wrong with a cell tower? I really hope we don’t have to switch services,

Questions

 • Network Coverage

338

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Samsung Galaxy S4 network connectivity issues

Hi, my wife and I both have Samsung Galaxy S4s running Android 4.4.2 Kitkat and for the last 2-3 months we've both been having the same issue with dropped cellular reception. This occurs frequently when the phones are changing between 4G and 4GLTE, however what doesn't make sense is that it would do

Questions

 • Samsung

878

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Why has wireless coverage degraded since the first of the year?

Quite a few unhappy AT&T customers in and around Roachdale, IN 46172 according to my father-in-law.  The local dentist mentioned people complaining about a change in service as well when I was in yesterday (2/13/17).  I knew my in-laws had some trouble since the first of the year.  I've used Mark Th

Questions

 • Network Coverage

118

1

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Coverage Issues

For some reason the coverage in my area has become so bad I can almost not even use my phone at home. I have gone through the usual steps reaching out to customer service multiple times. They have checked my account, reprovisioned all the phones and nothing has helped. I even tried to get a Microce

Questions

 • Network Coverage

97

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Outside Allentown, Pennsylvania

Within 10 miles of 7 stores. 2 bars constant on my 1 1/2 yr old S6 Active. Had 2 bars on my iphone (part of reason i switched). I am a customer for around 13 years. Feel like I'm back with Nextel when Sprint bought them out. Think i saw a link to show you my issue. I'll start with your tech store in

Questions

 • Network Coverage

103

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AT&T throttling settlement 11.6.19

I just saw ATT is fined $60 million 11.6.19 for throttling unlimited data plans. "Unlimited means unlimited." https://www.theverge.com/platform/amp/2019/11/5/20949850/att-fine-unlimited-data-plan-fake-throttling. How will ATT improve its service to those of us paying for unlimited data but constant

Questions

 • Network Coverage

5.2K

8

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MY DATA AND VOICE SERVICE HAVE SIGNIFICANTLY RELINQUISHED!!!!

Hello, My name is Dan I recently had some issues with my Samsung Galaxy S5 Active, and AT&T sent me a manufacturers refurbished phone.   Several months after having this refurbished phone is the data is extremely slow, and my coverage map is full of LTE and good HD voice and regular voice coverage.

Questions

 • Account Features

270

2

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Little to no coverage in Millis

Hi, I have been using the Mark the Spot app for quite some time now and despite reporting Dropped calls, No Coverage, Failed calls, etc. have seen zero actual action towards improving the signal. I get the automated reply but still can't get any resolution. I recently turned on WiFi calling and have

Questions

 • Network Coverage

54

1

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No Service ATT Wireless coverage at my office in Carifornia

ATT does not have service at my office in Carifornia. All other providers Verizon, Sprint all have excellent signal. Called ATT multiple times, each time they do trouble shooting, advise a microcell. But 100+ users are impacted at this location.  ATT says walk away if you like to pay me money to can

Questions

 • Network Coverage

471

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No Coverage at Home: Charlotte, NC

I have two phones on my plan.  My Mom's Phone does not get ANY phone coverage at her house or her neighborhood.  I am highly considering going to Verizon.  I have called several times and I have also used AT&T's app to report the BAD coverage.  There has not been any changes in months.  While at hom

Questions

 • Network Coverage

386

3

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Accepted Solution

Official Solution

Trying to split pay my bill for a week

I have been trying to split pay my bill for the past week over internet in Bryce, Utah where AT&T coverage is almost never 4G, public access internet is overloaded and slow and having a data plan is basically useless. I have timed out and encountered multiple errors, the last one said the system was

Questions

 • Wireless Billing

595

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Accepted Solution

Official Solution

No wireless service: no data connection and emergency calls only

Hey, For a few days now I have had no internet connection using my data plan and all calls I try to make never dial. I have no dialtone and I get an "Emergency Calls Only" sign. I thought that low bars had something to do with no dialtone, but I visited an area in Urbana with 4 bars on my phone and

Questions

 • Network Coverage

3.2K

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