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No call no show for install, then CS says tech isn't allowed to let me know they will be late!?!

I had a 9 - 11 install window this morning.  At 10:50 I called support.  At 11:03 a CS rep picked up.  She put me on hold to call the install tech. When she got back to me she says he will be here at 12:30.  I asked why I wasn't told he would be late before my service window was over.  She told me A

Questions

 • AT&T Internet Installation

157

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uverse tv and internet

So me and my wife moving to a brand new home and looking to go with someone other than charter check att website says yes fiber is available we even see the technician doing the work outside on the building before ours (condo) stop and chat with him for a second and tells us yeah since it's a new co

Questions

 • AT&T Fiber Installation

352

3

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Intermittent Internet Issues since July - Two Previous Service Calls and Two No Call, No Shows...

Hello, we have been experiencing intermittent dsl internet connectivity issues since this summer.  Weve had ATT come out twice.  The first time they said that there was a problem in the line between my home and the local township office (over a mile away).  The second time they replaced our dsl mode

Questions

 • AT&T Internet Equipment

205

3

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No Call No Show for Internet Installation

After scheduling a block of my time form 8-12 for installation I realized I was not getting a call. I contacted att where I spoke with "John" who could not understand me and would not transfer me to a superior of any kind. I was placed on hold for over 30 minutes with no luck. "John" told me the per

Questions

 • AT&T Internet Installation

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