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No Call No Show for Internet Installation

After scheduling a block of my time form 8-12 for installation I realized I was not getting a call. I contacted att where I spoke with "John" who could not understand me and would not transfer me to a superior of any kind. I was placed on hold for over 30 minutes with no luck. "John" told me the per

Questions

 • AT&T Internet Installation

852

4

0

No Show for 3 days though promised priority. Senior mother needs landline. Manager screamed at her.

I have never in my life experienced such runaround, daily promised installation and no show 3 times now at #priority status. What happened to this company. My mother ordered a landline and was promised installation on Wednesday. No one showed. Thursday we called at 8:44am and were promised priority

Questions

 • AT&T Phone Installation

315

3

0

0

DOES ATT HAVE ANY CUSTOMER SERVICE???

I just had my uverse service hooked up 6 days ago.  I ordered the U300 package at the recommendation of the 'on-line' operator.  I told Simon G that I wanted HGTV, Outdoor channel , sportsman channel and HD.  He told me U300 was what I needed and gave me the package price.  I agreed to that package

Questions

 • U-verse TV Account

439

4

0

0

Complaint: Internet service out for nearly 3 weeks! No show tech! No call!

My internet service went out on May 24, 2018. I called ATT the next day to trouble shoot and when that didn't work, set up an appointment for service on Thursday, May 31. I was already disappointed and frustrated that it would take a week to have our service restored. On May 31, I got off work early

Questions

 • AT&T Internet Account

109

3

0

0

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