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Being Charged for Gophone that I don't use

I just spent two hours on the phone and in chat online in an attempt to shut down my gophone auto-refill for a phone that I don't even use since my wife and I signed up for a new account together.  In an attempt to stop the charges to my credit card for a phone I don't use (and the agent at the stor

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Is the "RC1 Department" code for "hang up on the customer"?

In March I stopped by an AT&T store to buy a bluetooth headset. At that time the salesman recommended I bundle my AT&T account with my DirectTV account.Since then I have had NOTHING BUT PROBLEMS with BILLING. On 6/8/18 I spoke to Antonio and he acknowledged that our old Direct TV account had a balan

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