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Trying to unlock my new phone

Hey, so I was given a phone as a gift from my dad, and he bought it unlocked off of amazon, and when I went to put the SIM card in it (for metropcs), it gave me an error MM6, phone not allowed. I looked it up and all I can find is stuff about unlocking the phone, (a Samsung galaxy s7) so I followed

Questions

 • Samsung

255

3

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Order cancelled because ATT couldnt verify my identity!

So I just went to pm the ATTCares because the convos want to be kept private. I go to PM them and ATTCares and ATTforums no longer take PM???? I want to know who I can email all my pics of chats and cancelled orders. I also have pics of the runaround. No lie!!! Well if i dont get a response soon I w

Questions

 • Other Phones & Devices

141

2

0

0

Lots of dropped calls,!!

So I’ve been with att for many years.  Up until recently I’ve had no problems or complaints.  I am actually getting a landline installed in my home for emergencies because my cell service is so unreliable.  I’ve called, all my friends have called because we just knew there was a problem with towers

Questions

 • Network Coverage

109

1

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Latency issues with online games.

Hello everyone I ran a traceroute on my computer to the servers from the game that i've been having issues with I don't know what it all means but my friend looked over it and said that the connection from the router to my computer wasn't looking too good can i get some extra information about this?

Questions

 • AT&T Internet Equipment

407

1

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Cust Serv is like talking to Cardboard reps...

So a couple months ago I got laid off. I was and still am having trouble making ends meet & unemployment just got cut off.  I was doing what I could freelance I.T. work and made incremental payments.  The reason I got behind in the first place was due to NV unempl. office's shenanigan

Questions

 • Wireless Billing

563

1

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Sony Bravia cannot detect HDMI signal from Uverse box

My new Sony Bravia cannot detect HDMI signal from Uverse box. I switched HDMI cables and still no signal.I have a PS4 and the TV detects the HDMI sigal from the PS4 at every port.So I used the HDMI cable from my PS4 for the uverse box and it still does not detect an HDMI signal.Is my uverse box bad?

Questions

 • U-verse TV Equipment

501

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Fraud on AT&T not frowned upon after all it may be stolen money they are customers CSR Said

I will get to my issue for calling in after but to start when I called in I was calling to report a fraudulent charge but your rep was something I have truly never seen before. First OffName redactedPhone number I called in fromredacted Ok, had that feeling you get when you know you are about to hit

Questions

 • Wireless Billing

944

8

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Official Solution

Device Not Connecting to the Internet? - AT&T Forums Fix

All device connecting but one? We have solutions!   If one device is not connecting to the internet but others are, we have some solutions for you. Sometimes it's as easy as 1,2,3: Clear cache and cookies Restart the device Restart the modem/router If that does not work, make su

Questions

 • AT&T Internet Equipment

10.7K

3

0

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Official Solution

Smart TV Internet Troubleshooting - Solutions from the Community

Learn how to resolve Intenet Issues on your Samsung, Sony, LG, and other Smart TVs Did your smart TV recently lose its internet connection? If so, the following steps may help resolve the issues you are having.   Things to try for your SmartTV Make sure your internet is connection is

Questions

 • AT&T Internet Equipment

16.4K

3

Accepted Solution

Official Solution

How To Setup Wi-Fi For Roku 4 - Info by the AT&T Community

Need some help connecting your Roku 4 to the internet? Not to worry, we have some helpful information below to get you started!    Setting Up Wi-Fi Once you have gone through the language and remote setup, you will see a Connect to the Internet screen.  Select Wireless (Wi

Questions

 • AT&T Internet Equipment

6K

3

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Official Solution

AT&T Device Unlock Help - Solutions & FAQS

Not able to unlock your device? If you are planning to use your AT&T Device with another carrier, it has to be unlocked and meet the requirements listed below. You'll also find information about why your request may have been denied.   Something To Know: It can take 7 business days, or

Questions

 • Other Phones & Devices

131.7K

337

Accepted Solution

Official Solution

Closed

Game Time - Channel Listing & Troubleshooting by AT&T (U-verse)

Get Back In The Game!      Hi all!   I hope you are excited as I am for The Super Bowl! It is going to be on your local CBS channel!   If you are not able to see The Big Game or having trouble with the broadcast, we have some steps below that should get you back in

Questions

 • Watching U-verse TV

4.2K

2

0

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Official Solution

Your Yahoo Webmail Will No Longer Be Imported using POP - What It Means

  Hi all,   We understand there have been a few questions regarding the notifications you have been seeing regarding how your email will be imported from 3rd party email providers to your Yahoo Webmail. Not to worry, your email address will remain active, that will not change. What will

Questions

 • AT&T Internet Email & Security

19.6K

13

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Official Solution

AT&T Forum Help: No Signal & No Service – Restore Service On Your Android

Resolve Text Messaging, Call, and Picture Messaging Issues   Restarting your device can resolve issues like: Texts not sending Not getting pictures No signal or no service - search for network LTE connection issues (Internet) Dropped Calls To restart your device, just t

Questions

 • Android

180.3K

15

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Official Solution

Closed

NFL Football Troubleshooting - Tips & Solutions From AT&T (U-verse)

It is Football Season!   We love football. We don't like it when we can't watch it! If you're having trouble with the broadcast, the steps below can help!    The Fastest Fix A reset is one of the fastest fixes for TV service issues and the dreaded red x. Modem (Re

Questions

 • Watching U-verse TV

10.3K

1

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Official Solution

U-verse Internet and TV Down - Quick Fixes & Solutions from AT&T

If you have just started having trouble or your service has been acting up for some time, check out some troubleshooting steps below. These steps below have been provided by the U-verse Community Managers and are the most common fixes based on their interactions with other forums members. Note:

Questions

 • Watching U-verse TV

24.5K

5

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Official Solution

Poor Signal? Setup Wi-Fi Calling - A Solution From AT&T

MicroCell Alternative - Wi-Fi Calling   Dropped calls? Receiving your text messages late? This has happened to me and I hate it! There are a lot factors that come into play that can impact your mobility experience like a weak signal building design/ materials, ground minerals, even the a

Questions

 • Network Coverage

15K

9

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Official Solution

Mobile Troubleshooting - Help Information From Your Community Team!

Welcome to the Mobile Troubleshooting Hub! A One Stop Shop For Your Troubleshooting Needs!    Service loss can be a pain! Not getting text messages or pictures, even worse!  What about your battery life? And your watch?! Check out some of our troubleshooting articles below!&nb

Questions

 • Network Coverage

81.2K

30

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