Ever since I upgraded to an iPhone 5s I get an Error Invalid Number message when sending a text to a phone number that used to work just fine from my 4s. In fact I can receive a text from this number but when I try to reply to that text I get the error message again.I deleted the contact info in cas

I've been calling ATT since May to fix a problem on my May bill that is apparently now unified. I never agreed to unified billing and all I want to see are the details of my May wireless bill--ATT.com only shows me that they charged me DOUBLE my normal rate and will not release billing details as to

I’d like to share what has been the worst consumer experience of my adult life in regards to purchasing, or trying to purchase, a Galaxy S10 via a timeline of events that predated my order: The end of 2018 and early 2019 – I haven’t upgraded my phone in quite some time by phone upgrade standards (I’

For 26 months we've had unbelievable billing discrepancies, which look like data entry results from an MS-DOS based computer system by people that barely understand the language they are written in. Things that stick out like a sore thumb:Wireless charges for warrantied equipment AT&T has (with trac

New AT&T mobile customer as of November 2017 and has been living a nightmare.  As of Feb 2018 my cellular service is now disconnected and AT&T claims a balance of $3,500.  These charges stem from double billing my wireless plan, premium DirecTV channels that were never ordered, and two phones which

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Can someone please help me?  I ordered an iPhone 6 over the phone and upgraded my service. (hindsight - BIG mistake on both)  Long story short, FedEx has a record of the package entering there center and nothing more.  They have communicated to AT&T that the phone has been lost and the matter handed

I had a Uverse and internet account with ATT and around October of 2016 I decided to cancel the account because: 1. internet was too slow, 2. I hardly watched TV, 3. it was too expensive.  I called to cancel and was told that I was still in a promotion period and would have to pay a cancellation fee

this is my last resort and a cry for help;some time ago i had att techs cause great damage to my house whilst installing service; amongst other things, ceiling was broken, leaks, and installation not to code..i have been getting a run around from segwick for over a yearplease, i would like  to share

ello, Since I have combined my Uverse, ATT Wireless Account and DirectTV account I have had nothing but issues from logins changing, multiple different logins being issues, the user interface of my account online being screwed up, my account balance being screwed up to spending probably over 5 hours