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Who is responsible in AT&T for Customer Issues Resolutions?

UPDATE:Did get a call from an AT&T representative--and was offered a satisfactory solution.Will leave the post (vs. deleting), to be fair.I sent the letter below (my contact information was removed to post here) to AT&T on the 15th of December 2019.As of Dec 28, am still waiting on a reply.

Questions

 • Other Phones & Devices

453

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Still No NHL Network

What is up with uverse not have nhl network?

Questions

 • Watching U-verse TV

2.8K

6

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collections when i have not had att lety alone have an att account on my credit report as having an account

what gives? i guess the subject line says it all. thanks for destroying my good credit i worked on so (Edited per community guidelines)ing long and never had a collection

Questions

 • AT&T Internet Account

30

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NHL Network????

Are there any updates to when this will be resolved?

Questions

 • Watching U-verse TV

2.4K

5

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Decades TV

So yell at me if you like, but I have to voice a concern. This spring brings us yet another network that U-Verse customers will never see because they chose to bring it to the country through digital subchannels rather than a national cable feed. In this case, the network is "Decades TV" which is an

Questions

 • Watching U-verse TV

6.7K

9

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NHL HD Premier Package Blackout

I upgraded to the HD Premier package so that I would be able to get the NFL redzone channel as well as gain access to the hockey games that are aired across the country on many other sports channels. Since joining this service, I get all of the channels but am blacked out for every single game. No m

Questions

 • Watching U-verse TV

1.2K

4

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NHL Center Ice, what's included?

If I order NHL Center Ice package, does that include the NHL Network? I really need NHL Network like, yesterday....please don't make me switch back to Comcast, but I'll have to if it's not included in the NHL Center Ice package. Please advise 🙂

Questions

 • Watching U-verse TV

12.4K

17

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Accepted Solution

Official Solution

Hockey, Channel Request

No NHL Network, no Ottawa vs. Montreal, ouch, that's a major penalty! What is up with AT&T, I want my Stanley Cup!!!!!

Questions

 • Watching U-verse TV

1.6K

6

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Accepted Solution

Official Solution

NHL Blackout on my locat RSN

Greetings. I am fairly new to ATT Uverse (about 3 months) and this is my first post.  As some of you may know last night was opening night for most NHL teams, and for some reason when I turned to Fox Sports Ohio (either one) it said the game was blacked out in my area.  This is a channel I have had

Questions

 • Watching U-verse TV

4.2K

14

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Accepted Solution

Official Solution

Want to know what games are playing now? We can help!

    For the sports lover in you, check out the simple way to see what is playing now!    Sports Multiview   Press interactions on the remote. Go to Sports multiview. You will see, in real-time,  what games are on in one spot. From the multiview, you can scroll t

Questions

 • Watching U-verse TV

912

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