I bought 2 XR on BOGO in Jan 2019 under ATT Next Every Year. I am in India and need to use my phone with other SIM. How do i get it  unlocked and still receive the Credits for BOGO?

I am long due for an upgrade, and finally want to get one now that the 6 is coming out. Currently, we have a family plan, 3 of us, 10 gigs of data, 2 5c's and my 4s. I'm currently getting a 25.00 discount on mobile value share PLUS a 25% corporate discount. So, all in all, my bill runs around 170 a

It's time for the wife and I to upgrade.I'm trying to figure out if the NEXT plan is worth it or not. Here is some background info... I'm getting a 6+ 128gb and she's getting a 6 64gb. I have unlimited data right now and my wife has 3gb data. We have an older 550 minute FamilyTalk where we lose roll

I upgraded two of my cellular lines to the iPhone 11 Pro Max 512GB and iPhone 11 Pro Max 256GB using the AT&T Next program when the iPhone 11 launched in September. Inside of my new phone boxes, a prepaid return label for each of my old phones was included, along with directions to take the old phon

I upgraded my iPhone XS Max, to the iPhone 11 Pro Max, and I want to keep the XS Max. I owe $250 for the Next account balance, for the device I want to keep. I have no problem paying that off, except, when I go to "Manage device installment plans" it says that the contract has been upgraded, and the

I want to pick up a new iPhone 6s (or whatever it will be called) when it's released in a few weeks.  I currently have a grandfathered unlimited data plan.  In the past I could keep that plan when upgrading, but recently AT&T changed it so that when buying a new phone, the only option is to pay for

Hi all, I've searched high and low online and even contacted AT&T via chat and phone. Nobody can really seem to answer thees questions for me regarding AT&T Next. It could be somewhere in the FAQ's but perhaps I'm misunderstanding it.  As a preface to the questions...I am about halfway through my mo

Let me just state how incredibly frustrated I am that consumer accounts are limited to only four lines on the next program. Because at&t chooses to enforce a device limit as opposed to a credit limit (which is what ALL the other wireless providers offer with their installment programs) it

I upgraded my device from ATT (via Target Mobile) on 11/25 (Sunday).  I was given a shipping label to return my old iPhone within 2 weeks. I mailed out the device on 12/3 (Monday) via USPS.On 12/17, I received a text that my phone has not been received and I will be charged $299 (the remaining amoun

When I went to the Best Buy store #833 at 8350 Eager Rd Saint Louis, MO 63144 in late December of 2014 to look at possibly upgrading my AT&T phone, I was told by the mobile sales representative that the upgrade of my phone on the AT&T Next program would cost around $2 extra a month because I would g

Back in May my Motorola Atrix was pretty much unusable. It had a cracked screen and I was no longer able to use the touch screen. My upgrade wasn't until October but on several occasions a representative from AT&T has allowed me to upgrade a little early. I usually upgrade and get a $50-$100 device.

I have been on the AT&T Next program for a few years now. On February 1st 2018 I upgraded my device to an iPhone 7 which I received on February 7th 2018. Shortly after receiving it I realized that it wasn't a good phone match for me and I contacted AT&T to see if I could exchange the iPhone 7 for an

Can i trade in my current phone to upgrade even if its not the phone i started with? currently it shows the iphone 5s im using when looking at eligability. however i no longer have the samsung galaxy i got using the NEXT upgrade.

So our account shows our current iPhone 5 contract end on August 31s, 2015 but we upgraded to Next in December 2013. Since we want the iPhone 6 Plus ASAP we checked eligibility and it says we qualify for the $0 down and pay monthly and taxes up front.  My question is since my iPhone 5 was purchased

Im thinking about buying an iPhone 6+ with AT&T Next 12 (without down payment), lets say i buy it on June 5th, so for 20 months I have to pay for the phone's expenses using ATT Next, right? And so lets say that I then go and buy the next version of iPhone exactly a year later, on ATT Next using my u

If I have a couple payments left on my OLD phone, can I pay it off after I trade it in and keep it and use the NEW phone on the Next plan? I have my new phone now, but I haven't mailed in my old one yet. After looking online, I only owe like $70 on it to pay it off. So, even though I have both phone

I've spent so much time (5 months) trying to resolve an issue with a lost phone as part of an ATT Next upgrade.  I followed all of ATTs directions in getting the old phone to them in November of 2017 only to have it disappear in the hands of the USPS.  We are now in April and in all that time I have

Hello,I kind of have a dilemma.  I added a line for someone who was going to be on my contract, and I ordered an iphone 6 for them.  I have the phone, still in the box.  It's never been activated.  This person is no longer going to be on my account.  Now, I'm stuck with this phone.  I should have do

Hello on my father account took out phone and had it for about 3-4 month which was Samsung s5 but s6 came out and thought I could return phone and get s6 but representive said I had to pay off entire balance of phone which was like 700-800 then I could could. Could someone please help. IF POSSIBLE M

I figured I would post here to share my recent and still on-going issue. Does not look like you all get much support here either.In April I pre-ordered the Galaxy S8, it arrived. I transferred my data over from my iPhone6s. I box it up a few days later, placed it in the box ATT provided with their r