Hi, so I have a Note 4 and I want to upgrade to the iPhone 6S Plus in a few months which means I will have completed 6 months of my AT&T Next 24 agreement. Since I am paying this phone for 30 months and it will be 24 months by the time I want to upgrade, I want to know if I could pay off the remaini

I still owe 400$ on my iPhone 6. How can I pay it off early?

If I buy a certified like new Samsung Galaxy Note 5 White 32GB on AT&T Next 12 which would cost $31.45 per month and the device is $629 total to pay off, how much would it cost me to upgrade to a new phone in 12 months with a trade in of a perfect condition Note 5?

I understand the world is full of techies that love the lastest and greatest toys but wake up to this rip off!

If you cancel your next plan do you have to pay the remaining balance of the devices or can you just give them back?

Hi there,  I really hope someone out there can help me out with this issue, as I've tried every single thing I can think of and this is my last hope.    I am on the yearly NEXT plan.   My upgrade was scheduled for a few months back.  I ordered my updated phone (iPhone XS Max) in December 2018 and el

Why cant you train you sale people to be able to explain this to us, and if our bill is going to go up, not lie to us,  My wife went in to get new phones for her and our daughters, and was told the same thing, you would pay the $25 dollars for the NEXT upgrade, but get a $25 credit on your bill. Hey

Good morning,  I purchased a phone on the 23 of January via online as a gift. Within 2 weeks the device was returned using the return label given to me. i called in to verify last week and just now and the phone has been shipped according to USPS but not with AT&T according to AT&T. 9202390100721412

please help, i returned my Iphonex as part of the At&T next upgrade, and it showed on the website that the phone was returned to At&T return center on October the 9th. however, the charge of $575.00 appeared on my bill anyways in November, so i opened a case back then, and got a text saying the case

I am an existing ATT customer. I have seen this promo and purchased iPhone 6 with ATT Next (added a new line) on 10/22/2014. After placing the order, I contacted ATT representative over chat and the representative confirmed that I would be getting $200 billing after 3 billing cycles. But A

AT&T should allow customers on NEXT to upgrade 6 months into their plans. Why? Because TMobile and Verizon customers who have the equivalent of NEXT can upgrade 6 months into their installment plans. AT&T: don't fall behind. The pace of technology is faster than ever and TMobile and Verizon are bett

I have three phones on my account, 2 being iPhones, on a 2 GB shared plan. When the iPhone 6 came out, I looked at NEXT to upgrade, even though I had a year to go on my contract. I relied on this statement from the Nov. 11, 2014 ATT NEXT promo: "Upgrade: If upgrading to a new phone the discount is o

My experience reading the forum beforehand helped a bit.  I find it's always more helpful to check out what people are saying before instead of coming after you did it "wrong" and have everyone tell you why.   My issue: I had three new phones shipped out to me, one of them had a bad m

My wife and I decided to go to the AT&T store in Navarre, Fl to check on upgrades. We were eligible. I told the salesman that I was leaving for in a few days for Korea. He said I would be able to suspend my account since I was on orders. I called AT&T that following weekend to suspend my account and

My question is simple, yet there seems to be many answers out there... Can I make additional payments specifically towards my phone's installment plan?  I have gotten a couple different answers:1. Flat out no and a couple hints saying it is coming soon2. Yes, but you have to do it with a representat

I understand that Apple stores will be able to offer the NEXT installment program for purchases.  I also heard this does NOT extend to current NEXT program participants (only new participants).  Can anyone confirm?

I just signed up for AT&T yesterday. When I spoke with the sales representative, he told me my bill would be $135.00 (Before taxes and fees). I'm just a little confused now because my bill says it will be $192.02 monthly. Here's my breakdown:  - $25 x2 for my discounted smartphone line access (Disco

I have an iPhone X on the AT&T Next 24 plan.  I started it on Jan 2nd 2018 so I was eligible to upgrade as of 3 1/2 months ago (as I type this, April 20th). I'm paying $41.67/month for the phone.  I didn't turn it in on Jan. 2nd 2019 for several reasons.  But now my battery case is broken and not ch

I currently have 4 lines, 3 with on an installment plan. I preordered the iPhone 6 Plus as an upgrade to a line where I had a tablet, but do the backorder I cancelled it and went to a store and got the regular iPhone 6 and upgraded another line and used the trade-in program to pay off the installmen

I have 4 wireless cameras and a desktop connected to the mobile hotspot wifi for security purposes. The cameras keep going off-line, one-by-one, then back on. Is there a solution to keeping each camera on-line simultaneously?