Can I purchase a iPhone 8 Plus through Walmart with the next plan? Wanting to do this & im very confused about the process.

I accidentally dropped my iPhone 6 in the water and it can not be repaired. I am still on the Next plan.I know I still have to continue paying for the phone. 1. If I pay off my phone at the end of contract, I have no obligation to return the phone, right? 2. If I happened to get a same spec iPhone 6

Hello,  I have a question I've been informed via a recent live chat with a upgrade specialist that I would be eligible for the next plan as soon as March.  I was told I would need to charge the battery and leave the phone on when returning the phone to AT&T.       My question is what else besides th

If you cancel your next plan do you have to pay the remaining balance of the devices or can you just give them back?

I've had unlimited data for a long time and I just changed their NEXT plan where I get to pay less all this great stuff and I share 10 GB of data with my family, which didn't seem like a problem because we barely use 5 GB all together. I think not having unlimited is a problem for my mother though.

Hi -    I'm trying to remain calm about my entire ordeal, but I'm to the point where I may end up having a stroke due to the frustation that I've encountered today.    I connected via your Live Support Chat in an effort to have my new phone (purchased via ATT Next Plan) unlocked. This process is not

Has anyone else had issues trying to return their Next Phone? Two years in a row? I have called 10 times and visited the local store twice now on this issue and was promised I would receive a call back 12/26-29th. Guess what?  No Call. Now I have a past due balance because they say they never receiv

We have been AT&T customers forever, with 3 smartphones and one non-smartphone.  And I've had data plans since the very first iPhone. I recently switched 2 of our smartphones from unlimited data (STUPID) to the family share plan, which saved us $20/mo or so.  I apparently missed some vital fine prin

I figured I would post here to share my recent and still on-going issue. Does not look like you all get much support here either.In April I pre-ordered the Galaxy S8, it arrived. I transferred my data over from my iPhone6s. I box it up a few days later, placed it in the box ATT provided with their r

Ok. So this is kinda a long story, but this is the short version: my husband and I signed up for service April 9, 2014. We were offered the next plan and the customer service lady helped us figure out that (according to what she told us) it would be cheaper for us to buy our phones outright instead

What happens to phones and account if person who has has two Note 8s on the Next Plan dies? My sisters common law husband died three months ago, sadly unexpectedly, left no Will.  She has no access to his account. We put our mom's ATT sim card from her account in one of his Note 8s last week and did

So if you are on a single non shared older plan, there is no longer an early upgrade, you also will not get the $15 Next discount. Your only options are pay full retail for the phone or wait for the end of your contract for the discounted phone price.  Any other options? Talked/chatted with customer

I received my new iPhone on October 1st and was told that I will be getting a shipment label for the AT&T next trade in program Plus the agreement form that I have to sign. I only have 5 days left and I still haven’t received anything from AT&T. I just wanna make sure I return the device on time.