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Transfer Upgrade Eligibility

I am looking to do a Tranfer Upgrade Eligibilty (https://www.att.com/esupport/article.html#!/wireless/KM1129119) to move my upgrade from my main line

Questions

 • Wireless Account

377

1

0

0

Help me decide: Next or 2 yr contract

I am long due for an upgrade, and finally want to get one now that the 6 is coming out. Currently, we have a family plan, 3 of us, 10 gigs of data, 2

Questions

 • Wireless Billing

637

9

0

0

Traditonal Upgrades No Longer Available at 18 Months

I decided to look at my upgrade options today, as I wanted to double check that right about Christmas our accounts should be eligible for an upgrade. 

Questions

 • Wireless Account

339

3

0

0

The Next program is a scourage!

I understand the world is full of techies that love the lastest and greatest toys but wake up to this rip off!

Questions

 • Phone & Device Upgrades

346

2

0

0

NEXT program available at Apple Stores

I understand that Apple stores will be able to offer the NEXT installment program for purchases.  I also heard this does NOT extend to current NEXT pr

Questions

 • Apple

430

1

0

0

Next Trade-in without upgrade

I'm currently on Next, and want to trade-in my phone with payment to finish my Installment. However, I don't want to upgrade to a new phone, as I have

Questions

 • Wireless Account

317

1

0

0

iPhone 6 unlock question

I am planning to place an order for the iPhone 6 using AT&T next. Since I travel internationally, I would like to unlock it in time for a trip early n

Questions

 • Apple

1.5K

4

0

0

AT&Ts new scam

I have aways loved AT&T but I really feel like the new NEXT family plan is a scam. I used to be grandfathered in to unlimited data and was only using

Questions

 • Wireless Billing

571

5

0

0

No shipping label was included in box to return my old phone.

Hello, So I was on the AT&T Next program and upgraded to get the new iPhone 6 Plus.  My old phone was not completely paid off yet, so upon ordering it

Questions

 • Wireless Account

2.3K

3

0

0

Canceling next plans

If you cancel your next plan do you have to pay the remaining balance of the devices or can you just give them back?

Questions

 • Wireless Account

163

2

0

0

Getting Billed $1,000 for 2 Phones That Were Returned!!

I upgraded two of my cellular lines to the iPhone 11 Pro Max 512GB and iPhone 11 Pro Max 256GB using the AT&T Next program when the iPhone 11 launched

Questions

 • Wireless Billing

184

2

0

0

Can I sell a new iphone 6 I am currently paying payements on throught Next?

Hello,I kind of have a dilemma.  I added a line for someone who was going to be on my contract, and I ordered an iphone 6 for them.  I have the phone,

Questions

 • Apple

9.5K

6

0

0

Upgrade fee plus data plan charge

Not only do you have to pay a $40 upgrade fee, but they will charge you $40 for that line for your data plan even if you have a "shared" data plan and

Questions

 • Data & Messaging Features, Internet Tethering

1K

5

0

0

Phones lost in the mail during ATT Next upgrade process

I've spent so much time (5 months) trying to resolve an issue with a lost phone as part of an ATT Next upgrade.  I followed all of ATTs directions in

Questions

 • Phone & Device Upgrades

154

1

0

0

Device limits on the Next program

Let me just state how incredibly frustrated I am that consumer accounts are limited to only four lines on the next program. Because at&t chooses

Questions

 • Wireless Billing

2.3K

9

0

Porting number, keeping account, get new number?

Back in 2012, this wasn't possible -- if you ported a number, AT&T's systems automatically cancelled the entire account without any recourse.  I was t

Questions

 • Wireless Account

709

2

0

0

Att next plan 24 (30) month plan

Hello on my father account took out phone and had it for about 3-4 month which was Samsung s5 but s6 came out and thought I could return phone and get

Questions

 • Wireless Account

1.6K

5

0

0

How do I check my installment balance?

I plan to pay off the installment balance on several of my phones, I don't see a link on AT&T for checking my installment balance and a  method of pay

Questions

 • Wireless Account

117.3K

6

0

0

Closed

Mobile Share Value Plans W/Rollover Data - Information and FAQ

AT&T Mobile Share Value Plans offer a new way to share data on up to 10 devices with no annual service contract while enjoying the nation's most relia

Questions

 • Wireless Billing

81.5K

1

0

Note 4: Next or 2-year contract?

I'm seriously considering upgrading my Note 2 to the Note 4, but for the life of me I can't decide whether I want to go with AT&T Next or the 2-year c

Questions

 • Phone & Device Upgrades

2.4K

4

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