I have an at&t Samsung Galaxy Note 5 and pretty soon i'll be getting an at&t iPhone 6s plus. My question is, do I have to go to an at&t store to get everything switched? Or do I just take the SIM card out of my note 5 and put it in my IPhone?

I just wanna ask the total amount I am going to pay monthly if i trade my samsung galaxy s4 to samsung galaxy s7 plus a line with 4GB of data

I bought a Google Pixel 2 from the Google store for my wife and want to transfer her existing number to this phone and retire her old iPhone 6.  It seems I need to order a sim card kit online, but the AT&T website keeps asking me to create a new plan rather than simply upgrade her current phone and

I have the Iphone 6s and i have made 12 installments of 24 and i know that I am eligible for an upgrade but my phone broke so i was wondering 2 things: 1.  Can i just get a phone and put my sim card in and still make my payments? AND  2. Can I trade in a different phone to upgrade?

Hey everyone,    Here are some great links to guide you in possibling upgrading your device. Check them out here   Did you know you can use another line on your account to upgrade yours when it's not yet eligible? Check it out here as well!   What are my upgrade option

Just upgraded two lines with samsung sgh-i337. One phone had version 4.3 android, the other 4.2.2We left the ATT store and by the time we got home we had exceeded our data plan with the phones updating the software via mobile network. Our original data plan was 300mb having used only 60mb a month in

Paid and had my iPhone 6s battery replaced and it worked great. Three weeks later I had water damage. So I used my insurance and got a new iPhone 6s. This thing runs out of battery in a few hours with minimal use. Are the new phones sold with the newer batteries or the older scamming batteries?

Merry Christmas!As many did I'm sure, I got a new IPhone this morning. It was purchased at AT&T. However, my old phone has still my phone number and cell plan on it. I tried scanning the QR code from data transfer app in the "add cellular plan" settings option and when I try to enter manually it ask

Recently my brother bought anote 5 and it looks great but I saw the gs7 and I must say it looks and feels awesome. Im worries that another note might be on the way or a new flex from Samsung and LG respectfully. Do I wait or would any of those phones do what I need?

I am so disappointed in your customer service, and here is why:5/27 I started a chat to find a new phone for my husband. I wanted to compare the new iPhones. We didn't plan to buy but decided to. In the chat we picked the device and thought we had everything set. We also changed plans at the advice

I’m a new customer (potientially) I placed an order before the store opened so I can pick it up same day. Stated it was “in progress” past the time the store closed. I called and was told it takes up to 48 hours to process an order. They “promised” me that my phone would be ready to pick by the 48 h

I went to the ATT store in the Victoria Texas mall and they tried the old bait and switch maneuver kinda on me. I told them that I wanted to trade in my iPhone 6 for a new IPhone 7 and they were really nice and said "sure we can help you". So they take my information have me sign 2 digital signature

My mother recently switched phone companies and got a new phone.  As a result her note 8 isn't being used and is just sitting collecting dust.  The problem of course is that the phone isn't fully paid off and it could be awhile before it ever is.  I know as a result the phone is locked to at&t and w

Apparently the Mobile Transfer app is not available right now, which means that I cannot use it to transfer my contacts/pictures/etc from my old iphone to my new. Suggestions?

Hello,I purchased 2 iPhones with BOGO offer on June 5, 2019. 1 upgrade and 1 new line. The phone for the new line delivered and activated on June 9, 2019. The problem is the new number I got previously used for some kind sports agency so I get lots of spam calls/texts. I talked to AT&T chat agent an

i have a iphone se  and i am hopeing  can i trade in for a iphone 7 i am not sure because i have a 2 year contract i just want to trade in the phone is in good! shape it work notting wrong with it.