I got an iphone 4s for my teenager son on Dec. 24, 2012, and changed my individual plan to MOBILESHR 1GB UNLTT, which is the lowest cost family plan.   I then upgraded my dinosaur iphone 3gs to iphone 4s on Dec. 26,  2012. My first bill for Dec. 24, 2012 to Jan. 23, 2013 is $297.38. My son's new lin

Hello on my father account took out phone and had it for about 3-4 month which was Samsung s5 but s6 came out and thought I could return phone and get s6 but representive said I had to pay off entire balance of phone which was like 700-800 then I could could. Could someone please help. IF POSSIBLE M

I ordered an ipad and att took the money out of my account but then tell me action is required for my order but I can't call the number they gave me because I am in Mexico. I talked to 3 different people but none of them could tell me what was going on or if they could help me. I need somebody to he

I got a post-paid plan on AT&T Next last weekend (accidentally got a new line instead of an upgrade). Apparently, my new line was setup without a passcode and I don't have the Billing Account Number - it wasn't in any of the documentation I received from the retailer.   Now, I'm stuck

I've combed the internet and this site for an answer but not finding anything definitive. We did the Samsung BOGO (that required opening a new line) and I'm trying to keep my old number on the new phone.  Maintaining the new line/number is no problem, I would just like to use that number on another