How do I request or set up AT&T Fiber service at a new townhome construction that was just recently completed? When I check online I can see that homes directly to the left and to the right of my property (on the same side of the street) are eligible to receive AT&T Fiber, however, when I contacted

We will be moving into a new house in a couple of weeks, newly built on a brand new street.  I am trying to set it up so that our internet is transferred from our current location to the newest one as quickly as possible.  Buuuut I'm getting the run around from Support.  The house is brand new, the

Hello, I am about to move into a new construction home within the next couple of weeks or so. There is no plant for copper or fiber on my street yet, however, the home three houses over has a pedestal in front of their home. Address doesn't show in system yet because again, it's a brand new home, al

Hi.  I've called and chatted and created several address certification tickets but I am still unable to get my address in the system. I own a home at 5637 address on my street and last year completed a home right next door at 5641.  I've been trying to get service since 2018.  ATT fiber became avail

I am developing a basement and have the walls open at the moment. I'm trying to figure out what line to run so that it can be hardwired to each room/the other side of the house to the modem. I'm just looking for what they will be using now/or more importantly going to in the near ish future. Just mo

Hello, I just closed on a home (new construction) and trying to sign up for Uverse.   However, when I put my address in it says no internet is available.  My subdivision is an AT&T community where no other provider (i.e. Xfinity) is offered.  The entire subdivision is pre-wired for AT&T fiber from w

need to speak to someone regarding a physical service disconnect prior to building demolition and arranging for new construction installation.

I just moved to a house that's maybe 6 months old. The street is probaby pretty recent as well. I have neighbors on the same side of the street as me with Uverse, but when I call AT&T, they can't even find the street I live on.

My family is looking at buying a house that was recently constructed in a subdivision. The builders did not have AT&T installed, but the neighbors all have AT&T service so we know it’s right next door. We were told by one associate that internet could easily be run from the neighbors house, but cann

I moved into a just-built home a month ago in north Kansas City (Staley Meadows) and cannot get anyone at AT&T to come check whether internet service is available at my house. A online check for my address shows internet service is not available. But there is a utility box in my front yard with a ca

I have a newly constructed home in a neighborhood where homes surrounding mine have at&t internet and uverse services. I have contacted at&t weekly over the past 60 days to get a line run from the street to our home in order to create an account for internet. Ive been told multiple times by various

Hi,  I am moving to a new home in Texas that is in the final stages of being built.There is an large AT&T round manhole cover for some type of utility that is sitting in the path of my driveway. The home builder and I are stumped on what to do. It seem the manhole cover was placed on the property in

Hi: We are currently in the planning-construction phase. We need to account for Fiber lines for ATT. Can you please send me the contact info of ATT people in Santa clara area who can help me..   Here are additonal info: Property address:   Santa clara, cA 95050  [edited for privacy – please do not p

I am purchasing a house and plan to close this week. Cannot get straight answer from anyone I call about getting Uverse. My neighbor has Uverse. I think they are doing an address validation but it’s been 2 weeks and nothing. How do I get someone to actually go to address and flip the switch/ maybe a

I need to set up service at my new construction home, but ATT sales can't find my address in the "system." My neighbors have U-verse and there is an ATT box on my property by my new driveway. Can someone help?

Greetings: In July 2018, I purchased a newly constructed home.  The construction manager for my builder confirmed to me that he saw AT&T lay fiber on my street and on other streets in my subdivision.  However, when I have spoken to AT&T representatives in my local retail store or via the 1-800 numbe

I have a newly constructed commercial location in rural Turlock, California. The neighbors have AT&T because it is the only company offering phone and internet (at 6mpbs max!) in the area. I have spoken with three different representatives, but the business address does not show up. How can I get my

Hi!  Can someone please help? I am in a brand new house (we are the 1st house on the street) in an established neighborhood in Cypress TX 77433. Our neighborhood supports Gigapower. I dont even need Gigapower, I just want SERVICE!!!!! Our problem comes because we had an address discrepancy with the

Hello, I am about to move into a new construction home within the next couple of weeks or so. There is no plant for copper or fiber on my street yet, however, the home three houses over has a pedestal in front of their home. Address doesn't show in system yet because again, it's a brand new home, al

I recently moved into a new home (new development) that was ran in partnership with AT&T to be the sole provider of internet. This was one of the selling points, as it will be the only location with fiber in the town I live in. Starting 4 weeks ago, I started working on having my installation schedu