Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (1.3K)

Relevance

Accepted Solution

Official Solution

Oppo Reno 4 Pro 5G

Hello, Does anyone know if the Oppo Reno 4 Pro 5G is able to work with the AT&T network? Thanks for your help!

Questions

 • Android

336

1

0

Accepted Solution

Official Solution

Upgraded internet speed from 300 to 500, should gateway and/or router hardware be upgraded?

I just upgraded speed from 300 to 500, should gateway and/or router be upgraded? gateway model# 5268AC FXN WAP model# VEN501-at

Questions

 • AT&T Fiber Equipment

299

2

0

Accepted Solution

Official Solution

AT&T WHO PAYS FOR THE WEEKEND PLUMBER BILL THAT IS DOUBLE THE WEEKDAY RATE? FOR THE LINE THAT YOU CUT??

ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.

Questions

 • AT&T Fiber Installation

222

6

0

Accepted Solution

Official Solution

Connecting optical modem to my cat5 wired House

I have a fiber optic service that comes into my study with a fiber optic modem/router. Here are the specs. System InformationManufacturer ARRISModel Number BGW210-700 My house was built 4 years ago with cat5 wiring throughout the house. There are outlets in the rooms that has a wall plate with

Questions

 • AT&T Fiber Account

195

6

0

Accepted Solution

Official Solution

Deleted email account??

About 6-7 mom ago my ex-husband (unbeknownst to me) canceled what was once our shared internet account when he moved in with his affair partner. For personal safety and privacy issues, I had mostly switched my personal emails to an email address unknown to him. I had some very important information

Questions

 • AT&T Mail Login & Security

17

1

0

Accepted Solution

Official Solution

It's urgent you upgrade to a new phone - Prepaid Account

Hi, I own a Nokia 6.1 Plus unlocked phone, and I'm currently on the prepaid plan. Since 1st March, my phone is not connected to the network. And when I signed into my ATT prepaid account, I saw the alert below: It's urgent you upgrade to a new phone, your current phone may not work any day now a

Questions

 • Phones, Tablets & Devices

1.5K

13

0

Accepted Solution

Official Solution

Is iPhone SE 2nd gen supported after 3G shutdown?

The list for Apple simply says "iPhone 6 or above." Where does the SE 2nd gen. fall in the list? It has VoLTE (HDVoice).

Questions

 • Apple

1.3K

6

0

Accepted Solution

Official Solution

Fixed IP Addresses

When by BGW210 receives it's address from the AT&T router, is this a fixed IP address?  I had uverse in the past and at that time (8 years ago) a fixed IP was an "add-on" charge (as much of a ripoff that was). I am wanting to open some ports for external access but obviously knowing my

Questions

 • AT&T Internet Features

182

2

0

Accepted Solution

Official Solution

How can I get more than 10 devices working with my att home base?

I live in a rural area, and THANKFULLY ATT offers a great solution. It is 4G LTE and it works great. My only issue is that I have security cameras, tivo's, multiple computers and iPads, etc. that connect and although I do not need all 10 online at the same time, I get locked out of internet access b

Questions

 • Other Phones & Devices

6.8K

3

0

0

Accepted Solution

Official Solution

AirTies 4971 Ethernet Backhaul?

Does the 4971 support wired, Ethernet backhaul? I understand Ethernet can be used to pair the device to the router. That's a different use case from wired backhaul, which reduces WiFi traffic and latency. Also, is the 4971 the only current WiFi extender available on the AT&T store? It's not c

Questions

 • AT&T Fiber Equipment

2.8K

36

Accepted Solution

Official Solution

Internet keeps dropping when connected to router via ethernet cable

I have a BGW210-700 router from AT&T. The router is sitting on my desk, and it's connected to my Dell laptop via an ethernet cable. I have turned off the Wi-Fi on the laptop (so there should be no confusion about how the internet is connected). The problem is that when the laptop is connected vi

Questions

 • AT&T Internet Equipment

311

2

0

Accepted Solution

Official Solution

How to activate a BYOD phone with two IMEI's (2 sim cards)?

My phone has 2 sim slots (not e-sim), I 2 active sim cards. My AT&T prepaid & TracFone. I can receive and make calls and texts. Both cards have been active and working for a while.No issues with service. But I must activate the device so AT&T recognizes it in order to not lose my service

Questions

 • Phone & Device Upgrades

207

3

0

Accepted Solution

Official Solution

No 5G service on unlocked T-Mobile 5G phone?

I'll try and make this as simple as possible. I just purchased an unlocked LG V60 ThinQ 5G online. It was previously a branded T-Mobile phone (T-Mobile startup screen, phone still had several unremovable T-Mobile apps) to use on my AT&T service. Went to the store, got it activated - no pr

Questions

 • Data & Messaging Features, Internet Tethering

1.3K

8

0

Accepted Solution

Official Solution

3g shutdown, will my Samsung A10s still work on the network with ATT prepaid?

I just got a text from ATT that starting Jan 19, trying to switch a SIM card betweed my current phone and a device not compatible with the HD voice network will disrupt service.  Then I check the link and it says 3g will shut down and certain phones will no longer work if they don't support at

Questions

 • Android

1.6K

13

Accepted Solution

Official Solution

Airtel sim in USA - No Service or Emergency call only

I am leaving in Jersey City (zip code : 07306) since December 26th 2019, I am using my India Airtel number which was working fine using AT&T network, but suddenly 2-3 days before it was not able to connect to any network, it is showing as Emergency calls only, I tried the sim card in another Mobile

Questions

 • Network Coverage

6.8K

37

0

Accepted Solution

Official Solution

Unlocking Iphone that is not fully paid off yet (I'm not the original owner)

Hello, I bought a Iphone XS MAX a while ago on Facebook Marketplace, and that is carrier lock with AT&T, so far I didn't needed it to be unlock but now that I moved to France I would like to be able to use my phone. When going on the unlock page of AT&T it give me this message "Looks

Questions

 • Account Features

2.1K

10

Accepted Solution

Corporate VPN not passing, have an AT&T Unite Express 2

When logging into a corporate VPN connection, it acts like it wants to finish the process, but in a split second, a message pops up and says "Failed to resolve proxying route for request". Is there a setting in wifimanager i should be using or does the PC need to be updated with something to make it

Questions

 • Other Phones & Devices

132

3

0

Accepted Solution

Will a Pace 5268AC Gateway & ALCATEL-LUCENT G-240G-A ONT support Gigabit Fiber?

I currently have U-Verse with 25M internet and Fiber to the Prem.   I am interested in upgrading to 300M or even 1G internet but I want to be certain my current hardware will support it.   As I mentioned in the title, I have a Pace 5268AC gateway and a Alcatel-Lucent G-240G-A ONT.&nbs

Questions

 • AT&T Fiber Equipment

127

3

0

Accepted Solution

connect to mobile data with Xiaomi phone

I have a Redmi 6A phone and need to connect to the AT&T mobile data network. What should I do?

Questions

 • Other Phones & Devices

167

2

0

Accepted Solution

Intermittent Packet Loss Daily Since Switching to Fiber

THIS IS A LONG POST. I'll be linking to a lot of images near the bottom. ATT recently expanded their fiber services to my area and I took the opportunity to upgrade from a 24 down / 10 up plan to a 300/300 fiber plan. The speeds are great and I've had no issues with the actual bandwidth (higher t

Questions

 • AT&T Fiber Equipment

70

10

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.