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Dropped Calls & Low Signal - Technical Support From The AT&T Community

Zero Bars or No Network HelpMany things can affect your wireless signal, some will surprise you! Learn about what can affect your wireless signal, and what you can do to improve it. Signal Loss - Is It Us or Something Else?Environmental Factors - Dead ZonesAt my sister’s house, there is one sp

Questions

 • Network Coverage

88K

41

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Home phone no longer working after installing mesh network

We installed a Netgear Mesh Wifi System today, with ATT Fiber internet and voice in the house. In other parts of these forums, I found instructions on how to put the ATT router on IP Passthrough, etc: https://forums.att.com/conversations/att-fiber-equipment/set-up-netgear-router-with-att-fiber/5e5be

Questions

 • AT&T Phone Features

243

3

0

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Will towers with just 3G disappear?

I frequently drive a 50 mile stretch of a rural/mountainous highway in western Oregon where my iPhone shows a "3G" signal, ranging between 1 and 4 bars. I assume that means my phone is connecting to a tower or towers that only have 3G radios on them. Does that mean once AT&T completely disables

Questions

 • Network Coverage

155

7

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Contact #’s Changed By??

I already knew my cell # was on the dark web (for years), but within the last 4 to 6 weeks I started to realize my contacts’ phone #’s that have been stored in my phone for 15+ years were somehow different #’s now. Even my husband’s # was changed.  Some of my texts to people were getting rejec

Questions

 • Apple

22

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Factory Reset does still unlocked the network?

Hello, I have AT&T phone unlocked network. I want to factory reset this device. But i worrying about device going back to locked again. If im factory reset this device, does it still remain unlocked the network? Thanks

Questions

 • Samsung

696

2

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I'm having trouble unlocking a used Samsung Galaxy S9.

I bought a Samsung Galaxy S9 off of eBay used, it is locked to AT&T and i do not use AT&T. I submitted the unlock request but didn't accept the email in time, i tried requesting again but it says that there is already a request in progress. How do I request another email to confirm it

Questions

 • Samsung

68

1

0

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Phone Network Locked

My phone’s network is locked to AT&T, I have been trying to get them to unlock it. I have been sent to Samsung back to AT&T four or five times, they even sent me to the New carrier I plan to move my service to! MY phone’s are paid for and they claim that all the devices are unlocked. I have

Questions

 • Android

63

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DNS/DHCP Server and Cascading Router

Hello, This is a general discussion of my experience with DNS and DHCP with my own router and a question about cascading. I had been on the bonded pair 45Mbps internet with ATT for years, and I use a TP-Link with DDWRT software as my main network router for Ethernet and WiFi, using a LAN port o

Questions

 • AT&T Fiber Equipment

107

2

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Can I Keep Using Samsung 8+ after the 3G switch?

My wife and I have two Samsung 8+ phones, and received a notice that they are planning to shut off our phones for the 3G network shutdown. Our phones should work on the new network, and we are not interested in using the free phones sent by AT&T. How do we ensure that we can still use our Samsun

Questions

 • Android

403

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Router is saying that the port is open for my minecraft server but in practice it is not.

I have been trying to set up a minecraft server using my computer. I have set up the server and made sure it was working, now I am trying to allow friends to join. I have gone into the firewall setting for the 5268AC router I am using and configured the port between it and my computer, 25565 in this

Questions

 • AT&T Internet Features

623

7

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Galaxy A31 support?

For some reason my original post was deleted so I'm recreating it in fewer words. Is the unlocked international version of the Samsung Galaxy A31 supported on the AT&T network? I can't seem to find the US/North American version, else I'd buy it. Edit: I'm marking AT&T's response as the a

Questions

 • Samsung

1.3K

7

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ATT Fiber Upgrade Stops Outbound Network Solutions Emails

Upgraded from U-verse to Fiber. Unable to send email. Email service is with Network Solutions, POP3 using Outlook. Outlook error is Task '[email scrubbed] - Sending' reported error (0x80042109) : 'Outlook cannot connect to your outgoing (SMTP) email server. If you continue to receive this message, c

Questions

 • AT&T Fiber Equipment

46

2

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Offers for referring a new customer?

I'm helping my Mom sign up and switch from C*^&cast. Are there any offers of deals for me to refer her?    I know there was a refer a friend, but not sure if that is old. Thanks for reading.

Questions

 • AT&T Fiber Account

669

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Which Cable for Fiber Internet

Hi, I have a conduit installed from the side of my house to inside of the house. So I am thinking which cable (RG6 or Ethernet) should I get for fiber internet connection with AT&T?   They can install their gateway(or whatever it calls) outside of the house, and I just wonder which ca

Questions

 • AT&T Fiber Installation

104

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Phone won't access internet data

hello i'm on holiday in portland from australia, and so bought an at&t sim to be able to use my mobile while in america.  the plan on my sim allowed for unlimited texts and calls, data, etc. however, since setting up my new sim and plan, i can't get any internet access.  the phone allows me to send

Questions

 • Samsung

2.4K

4

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IP Address and Port forwarding

Hello, Im having some issues with port forwarding. I have 3 PC's all connected to the same mesh client and of course they are assigned and ip address. However the IP is one like 192.168.4.xx which I cant see in the device list so I cant choose it to port forward. If I go into control panel and manua

Questions

 • AT&T Internet Installation

228

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Am I able to get a native IPv4 connection?

I have a IPv6 connection and I was wondering if it is possible if I can request an IPv4 connection instead.

Questions

 • AT&T Fiber Account

86

1

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Need Network Unlock Code New SiM Card

My original SiM card went bad so I got a replacement SiM card from the ATT store. The rep said I need to contact ATT support but they have not been able to help. I spoke with Samsung too, who confirmed my provider needed to provide assistance. Does anyone know where I can get a network unlock code f

Questions

 • More AT&T PREPAID Discussions

189

6

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ATT Wifi Extenders effective?

I have my gateway in the basement because it allows me to connect to 4 different ports on different floors of my home office via existing Ethernet. However, the wireless coverage is not good on the main and upper floors, even though I have connected ATT Wifi extenders (one on main floor, one on uppe

Questions

 • AT&T Fiber Equipment

915

3

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Unable to forward port 443 on Pace 5268AC

I'm trying to setup a web server at home for fun and games. A normal HTTP server on port 80 works fine. However, I setup a redirect to HTTPS on port 443, but the gateway does not allow me to forward that port. It tells me: The port 443 in the service conflicts with the device managed port 443.

Questions

 • AT&T Fiber Equipment

315

6

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