We have a major Land Development Project in the City of Allentown and submitted a package containing plans and utility clearnace forms to AT&T corporate in Texas but never received a reply. Who would be the appropriate contact in regards to a Utility Clearance? Thank you for your time.Form D – 4181

I have an unlimited data plan AT&T with a Nighthawk LTE Mobile Hotspot MR1100 and it works okay, but the coverage inside the home is limited physically due tot he location of the hotspot. Is it possible to add an AP elsewhere in the home to extend coverage? I've done this with other wired router

I received my new S21 Ultra 5G 512 GB on Aug 25th. I attempted to activate the new SIM card that came with it online at att.com/activate, and it failed. I tried this several times over the course of the next few days, and finally gave up. I took the old SIM from my old phone (S9+) and put it into my

(Edited per community guidelines), Curious about using an older wired only (non-wifi) modem with AT&T DSL (Internet 18) service. Can they still work, be configured? 

Hello I have a 5268AC router and am currently on a 100MBPS plan. I am getting nice fast speeds of 5-35mbps.    I have tried rebooting it. Consisting of unplug for 1 minute plug back in. Have done this twice within 2 weeks.  Also I have tried going to less congested channel

Hello I use a cloud based software that requires I connect to a specific server. But when I try to connect I get an "unable to connect to server" message. I am not having any other online problems and I've already tried restarting my gateway and rebooting my computer and trying different browsers

How do I get the Visio TV built in apps to work? I have a strong Wi-Fi signal on the TV, but they won't boot up, keeps saying it's disconnected from the network.  Also tried it with Ethernet, same thing happened.

The FirstNet mission is to deploy, operate, maintain, and improve the first high-speed, nationwide wireless broadband network dedicated to public safety. This reliable, highly secure, interoperable, and innovative public safety communications platform will bring 21st-century tools to public safety a

I have a 2.4gh printer that will not connect to my new AT&T internet. I had spectrum before and it came with 2g and 5g as two different connections. I have tried to replicate this multiple times with AT&T but when I go through the steps, all I end up doing is renaming the one network connect

I have several smart devices that will not work on 5g. How do I go about creating a 2.4 wifi network in my ATT internet?

As stated in the title. Each time I attempt to access a protected page on the gateway, the access code seemingly does nothing. When I type it into the box and press continue, the page refreshes as if nothing had happened. There is no message saying the code was incorrect.

I have ATT Fiber. My ATT Fiber Gateway is configured to use IP Pass-through. When I first connect to the "ATT Home Manager" app I see a green checkbox that tells me the system is "Online and secure". Under "App Preferences" the "Activate Security" setting is "on". I do not use the ATT WiFi (it

I would like to setup a another network that my secondary router would be connected to. I understand that support would be limited to the Arris modem/router which is ok. I should be able to configure the secondary router on my own. I've looked through a lot of documentation not to mention videos, ho

Hi - I'm having issues with connectivity on my wireless home phone base. Can I upgrade the base to something newer? Is this wireless home phone service still available and supported on newer networks? I've had this phone base for over 4 years.

I had to get a new modem from At&t. I have tried to update my new wifi network name and password. I even tried under my at&t account att.com. It isn't updating my network name. An I cant get a answer/help from chats or @ATTHelp. How can this be fixed? I cant keep track of data usage without

ATT came through my neighborhood and installed fiber infront of all the houses, when will I be able to purchase it? They just finished my neighborhood the other day.

I have recently sent my wife's Samsung S21 Ultra for repair. I placed her SIM card in an LGV10 from when I was a Verizon customer. The phone initially displayed a message that the SIM card was not a Verizon card. The phone is not locked (she visited a Verizon store this AM) and it will allow her to

I just got ATT fiber installed to the BGW320-500 Gateway. I'm wondering if there is an advantage in using my ASUS RT-AX58U for the wireless connections. Also if I use the passthrough method, should I connect the ethernet clients to to BGW320 or to the ASUS router? Thanks

Don’t Sigh, Fix Your Wi-Fi! Was your Wi-Fi on your device working before? Did it stop working? Are you having trouble setting it up on your device? Not to worry, We have some tips that will help get your device connected!   Unable To See Wi-Fi Network If you were connected to Wi-Fi in the p

In short, all of my WIFI smart devices (Wyze Cam and smart plugs) operate only on 2.4GHz. By default, the 5GHz and the 2.4GHz networks have the same SSID. When assigning a different SSID to the 2.4GHz network, I receive the following warning: Warning:Your 2.4 GHz and 5 GHz network names and password